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DCH Subaru of Riverside

(1,120 reviews)
Visit DCH Subaru of Riverside
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
New (888) 348-8217 (888) 348-8217
Used (866) 839-0165 (866) 839-0165
Service (844) 205-7749 (844) 205-7749

Reviews

(1,120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very nice dealership facility good staff good inventory

Very nice dealership facility good staff good inventory good selection is a no pressure situation. I enjoyed making the purchase. They were very fair in the options they offered. I will be back for another car in the next six months . Michael was a very, very thorough and his explanation of all the options and features of the vehicles that they sell really enjoyed it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dan, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

Matthew was kind and helpful and professional made my

Matthew was kind and helpful and professional made my experience at the dealership quick with great service! He even contacted me as soon as my vehicle was ready quite promptly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Jacob, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

A very easy experience.

A very easy experience. Matthew was very helpful. I will be sure to return next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Natalie, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

The staff know the cars!

The staff know the cars! The details of the service intervals, and what additional work would be beneficial.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Mark, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

The entire service staff is really helpful.

The entire service staff is really helpful. My last visit was with OMAR. He did point out some things that the tech had noticed and I really appreciate the feedback.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Nelson, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Service advisor Julio was very helpful, and went out of

Service advisor Julio was very helpful, and went out of his way to answer other questions and get me quotes for other items that were not in the service I had went in for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at DCH Subaru of Riverside. Our team is available should you require any extra help.

Every time I have had my Ascent serviced since May 2019

Every time I have had my Ascent serviced since May 2019 the attention and work have been exemplary. Specifically Noah has helped me the last two times. He carefully listened to my concerns and gave constant updates on the status and choices available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Larry, we're happy you found our staff to be so supportive during your experience here at DCH Subaru of Riverside. We are always more than happy to assist you if anything else comes up. Take care!

I went in for a basic 6k maintenance.

I went in for a basic 6k maintenance. The entire process took less than an hour. Very effective and effective!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Lindsey, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Everyone who helped me out was great, and the dealership

Everyone who helped me out was great, and the dealership as a whole was super accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Alex, we are so happy to read such a great review about DCH Subaru of Riverside! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Noah was very helpful and responsive.

Noah was very helpful and responsive. We had a good experience at the dealer ship.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Amber, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!