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DCH Subaru of Riverside

(1,120 reviews)
Visit DCH Subaru of Riverside
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
New (888) 348-8217 (888) 348-8217
Used (866) 839-0165 (866) 839-0165
Service (844) 205-7749 (844) 205-7749

Reviews

(1,120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The car we wanted at a price that beat other dealerships

The car we wanted at a price that beat other dealerships we shopped at. George was extremely helpful and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Chris, thank you for sharing your positive experience! Our team is available should you require any extra help.

Michael did an outstanding job at finding the best deal

Michael did an outstanding job at finding the best deal that fit my budget. He went above my expectations and got us into a new Ascent for our growing family. He was patient and took his time to explain our options and what we needed. Thank you very much! We will definitely be returning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Derrick, we're happy you found our staff to be so supportive during your experience here at DCH Subaru of Riverside. Please don't hesitate to reach out to us if there's anything more we can do!

The service department were very customer oriented.

The service department were very customer oriented. The service was completed within the time given. Waiting area was clean and had good chiice of beverage and snacks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Alberto, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

From the start, (appointment arrival), discussing my 60K

From the start, (appointment arrival), discussing my 60K service, being notified during the day of the progress, and when to pick up my car, was excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Candi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Serviced my Forrester in an hour.

Serviced my Forrester in an hour. Excellent customer service with available coffee and snacks, waiting area very clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Isabel, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing DCH Subaru of Riverside!

Anthony handled all of my needs extremely well.

Anthony handled all of my needs extremely well. He was very professional & concerned by the fact that they needed to keep my car overnight. It was a pleasure doing business with him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at DCH Subaru of Riverside. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great buying experience from everyone I worked with.

Great buying experience from everyone I worked with. Everyone is incredibly knowledgeable and helpful. Would recommend to anyone and everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Michael, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Pleasantly sound experience, very helpful and upfront.

Pleasantly sound experience, very helpful and upfront. Keep me informed and updated. Surely I will be back, I don’t have appointment but done in a reasonable timeframe. Good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Isah, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Have always had a great experience at Riverside Subaru,

Have always had a great experience at Riverside Subaru, from buying the car to service. Our service advisor Anthony was great too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tammy, we're happy you found our staff to be so supportive during your experience here at DCH Subaru of Riverside. Our team is available should you require any extra help.

Service is always performed well and in a timely manner.

Service is always performed well and in a timely manner. All the staff are super helpful and friendly. Shout out to Julio for the great service! Thank you for all you guys do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kate, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!