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DCH Subaru of Riverside

(1,120 reviews)
Visit DCH Subaru of Riverside
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
New (888) 348-8217 (888) 348-8217
Used (866) 839-0165 (866) 839-0165
Service (844) 205-7749 (844) 205-7749

Reviews

(1,120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had some problems with finance but management corrected...

I had some problems with finance but management corrected it, which was impressive. Only complaint is that android still won't connect to my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had been going to the San Bernardino dealership for...

I had been going to the San Bernardino dealership for service for several years. My last two visits there where very disappointing with them trying to sell me service I didn’t feel I needed and the Wait time to get my vehicle back was way too long for the service being done. I gave Riverside Subaru a try because I have family and friends that go there. Service advisor Marvin was very friendly and efficient. Vehicle was ready on time as promised without. They did the same AC repair that San Bernardino supposedly did, only air is much colder now. I will be a returning customer. Just a word of advise, I go by the FACTORY recommended maintenance in my Subaru handbook. All dealers want to give you the DEALER recommended service which includes additives and services you may not need yet for a much higher cost.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are ecstatic to hear that you had an enjoyable experience here with Marcin and our team. Your business and time are much appreciated! We look forward to working with you again! Regards, Amin Noori General Sales Manager anoori@dchusa.com

Manager Nick made sure I was satisfied with my overall...

Manager Nick made sure I was satisfied with my overall experience. I would definitely recommend to friends and family. Thanks again for all the help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Nick is a superstar and it's no surprise that he took such great care of you! We appreciate your feedback and look forward to working with you again! Regards, Amin Noori General Sales Manager anoori@dchusa.com

Priscilla was extraordinary. She went above & beyond for...

Priscilla was extraordinary. She went above & beyond for my family & I. However, the used car sales rep needs to work on his customer service skills.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Priscilla is awesome and we will be sure to let her know about your positive words! Please do not hesitate to let us know if there is anything else we can help you with down the road! Congrats! Regards, Amin Noori General Sales Manager anoori@dchusa.com

Truly the absolute best buying experience! I would highly...

Truly the absolute best buying experience! I would highly recommend this dealership. The entire process was quick and very smooth! Priscilla was absolutely amazing to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Amy, we couldn't be happier to see that Priscilla went above and beyond to provide you with a quality experience. Congrats on your new car and we hope to see you again! Regards, Amin Noori General Sales Manager anoori@dchusa.com

It’s always a pleasure working with Marvin. He’s always...

It’s always a pleasure working with Marvin. He’s always very professional and kind. I always make sure he’s on shift when scheduling my appointments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It truly makes us happy to know that Marvin constantly provides you with the experience that you're looking for! We look forward to working with you again! Regards, Amin Noori General Sales Manager anoori@dchusa.com

Cesar was excellent to work with and knowledgeable about...

Cesar was excellent to work with and knowledgeable about the car I wanted. Very informative and was prompt over emails. Good dealership to check out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Calvin, we are so happy that Cesar was able to take care of all of your needs and we're proud to have him on our team. We look forward to working with you again! Take care. Regards, Amin Noori General Sales Manager anoori@dchusa.com

Excellent experience! Jae Young was very friendly,...

Excellent experience! Jae Young was very friendly, knowledgeable and helpful along the process. Would recommend working with Jae to anyone looking to buy a Subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We will be sure to let Jae know about your positive words! Congrats on your new Subaru and we look forward to hearing from you again! Regards, Amin Noori General Sales Manager anoori@dchusa.com

Very good place to deal with both sales wise and service...

Very good place to deal with both sales wise and service worse. Brought vehicle in for a minor problem and they went out of their way to fix problem

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Bill, it's so nice to hear that you had a positive visit with us! Thank you for choosing us and we hope to see you again! Regards, Amin Noori General Sales Manager anoori@dchusa.com

First time customer. Victor was helpful. Service center...

First time customer. Victor was helpful. Service center has some cool technology. Service took longer than estimated due to recall, but I was told it was issue with national database to upload recall info. Not that big of a deal since I dropped off the car and had the day off. Center uses text messaging for updates. Nice feature.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jay, it's so nice to hear that Victor made sure you had a memorable service experience! Thank you so much for taking the time to let us know about your recent visit and we can't wait to see you again! Regards, Amin Noori General Sales Manager anoori@dchusa.com