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DCH Subaru of Riverside

(1,120 reviews)
Visit DCH Subaru of Riverside
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
New (888) 348-8217 (888) 348-8217
Used (866) 839-0165 (866) 839-0165
Service (844) 205-7749 (844) 205-7749

Reviews

(1,120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We have never purchased a new vehicle. We thought we...

We have never purchased a new vehicle. We thought we knew what we wanted but after test driving one and then seeing the vehicles with more upgrades we purchased the limited edition. Fell in love with it ! Both Eddie (who was new and seeked help answering questions when needed) and Allen were great ! We were in and out of the dealership within 2 hours. We always prefer to buy local when possible as keeping our business within our community. They did not push us into additional products - however they did offer them !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was a pleasure to hear that Eddie and Allen helped make your car-buying experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. Congrats on your new car! Regards, Amin Noori General Sales Manager anoori@dchusa.com

The new building was great. The Service manager Julio was...

The new building was great. The Service manager Julio was great. Took care of all my service needs! Just great service! Great experience. They sanitized all the seating area when someone got up to leave. 👍🙏

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Julio is awesome and we can't wait to let him know about your positive words! Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Amin Noori General Sales Manager anoori@dchusa.com

Prompt friendly service. Troubleshooting electronic...

Prompt friendly service. Troubleshooting electronic problem that was fixed. Julio kept me updated throughout the process which was greatly appreciated. Thank you for the great care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Julio is awesome and it's no surprise that he provided you with the experience that you're looking for! We appreciate your feedback and can't wait to see you again! Regards, Amin Noori General Sales Manager anoori@dchusa.com

We are very happy with the experience and the overall...

We are very happy with the experience and the overall service of the employees. Highly recommended to anyone. We purchase the car on Saturday so it just needed a little more detailing( mainly windows)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Edit, It pleases us to know that you enjoyed your car-buying experience with us! Thank you for choosing us and we can't wait to see you again! Take care! Regards, Amin Noori General Sales Manager anoori@dchusa.com

I was purchasing a Crosstrek that was due to arrive in a...

I was purchasing a Crosstrek that was due to arrive in a couple weeks and it arrived early. Great Service! Finance was quick and painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to know that we were able to get you into a new Crosstrek! Please do not hesitate to let us know if there is anything else we can do for you in the future. Regards, Amin Noori General Sales Manager anoori@dchusa.com

Awesome all around I would recommend to anyone looking...

Awesome all around I would recommend to anyone looking for quality service, great customer skills, and excellent value related to the product. I love my Subaru!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service, great people. Would highly recommend to...

Great service, great people. Would highly recommend to all. Special shout out to Marvin, who always takes great care of us. Thanks again Marvin for all your help!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jacylnne, we strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Marvin provided just that to you. Thanks for stopping by and we hope to see you again! Regards, Amin Noori General Sales Manager anoori@dchusa.com

Thanks so much to Nick from DCH Subaru he has the best...

Thanks so much to Nick from DCH Subaru he has the best customer service ever and was very helpful! And thanks to Marvin to he was so friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Nick and Marvin! We hope to see you back here again! Regards, Amin Noori General Sales Manager anoori@dchusa.com

The quality of service received was great. My only caveat...

The quality of service received was great. My only caveat is because Julio suggested a battery service it took about an hour more in unexpected wait time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that you had an overall positive visit with us! We look forward to hearing from you again soon! Regards, Amin Noori General Sales Manager anoori@dchusa.com

Pricilla from internet sales was great’Pleasure to work...

Pricilla from internet sales was great’ Pleasure to work with her. Courteous and experienced with Subaru over all functionality and service Thx you once again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We will be sure to let Pricilla know about your awesome review! Thank for choosing us and we can't wait to see you again! Regards, Amin Noori General Sales Manager anoori@dchusa.com