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DCH Subaru of Riverside

(1,120 reviews)
Visit DCH Subaru of Riverside
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
New (888) 348-8217 (888) 348-8217
Used (866) 839-0165 (866) 839-0165
Service (844) 205-7749 (844) 205-7749

Reviews

(1,120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New building is beautiful. The one problem is that there...

New building is beautiful. The one problem is that there are very few cars to look at as the lot is tiny. That is a big problem. However, the dealership staff are all very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jodine, We're happy to see you like our new building and our team provides you with quality service. If there's any specific Subaru you're interested in, please let us know and we will do our best to find it for you. Thanks! Regards, Amin Noori General Sales Manager anoori@dchusa.com

Sal, the salesperson who took care of me was patient,...

Sal, the salesperson who took care of me was patient, knowledgeable, as well as friendly; in a word: extradordinary. I would say the same for the financial officer, Amin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's a team effort here every day, as we strive to provide our customers with the best service possible. Thank you so much for taking the time to let us know how we're doing and we hope to see you again! Regards, Amin Noori General Sales Manager anoori@dchusa.com

I was very pleased with the service that I received and I...

I was very pleased with the service that I received and I found the staff to be very helpful and knowledgeable. The waiting area was also very clean and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We want nothing but the best for our customers and we're so happy you had such a great experience with us! Thank you for visiting us and we look forward to hearing from you again! Regards, Amin Noori General Sales Manager anoori@dchusa.com

DCH was professional and very transparent throughout the...

DCH was professional and very transparent throughout the process of my purchase. Alex and Ali assisted me with getting the price I wanted. Not once did I feel pressured into buying a vehicle however they made sure that my girlfriend and I received all the information needed throughout the process. Jocelyn was also very helpful and assisted with adding needed items into my lease. I would definitely recommend them to friends looking into a purchase or lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come! Enjoy your new ride and we hope to see you again! Regards, Amin Noori General Sales Manager anoori@dchusa.com

I would recommend based on my years of experience with...

I would recommend based on my years of experience with this service center. But this last visit was absurd. Two and a half hours for an oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No hassle and no surprises. Alex was helpful, friendly,...

No hassle and no surprises. Alex was helpful, friendly, and knowledgeable. The price we were given for the new car and the offer for our trade in were both exactly what we had hoped for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alex is awesome and we are so glad that he was able to find your perfect ride! We appreciate your feedback and we look forward to seeing you again! Regards, Amin Noori General Sales Manager anoori@dchusa.com

Milton Rodriguez and the rest of the staff were...

Milton Rodriguez and the rest of the staff were exceptional. I fully recommend this dealership if you are planning on buying or leasing a car (Subaru). Everything went very smooth and we are one happy family with a brand new car because of DCH SUBARU of Riverside. THANK YOU!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to see that Milton took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We hope that your new Subaru brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Regards, Amin Noori General Sales Manager anoori@dchusa.com

Awesome and easy experience. See Jae for the deals. Love...

Awesome and easy experience. See Jae for the deals. Love the Forester Sport. The lane centering and smart assist cruise control is crazy. Thanks for all your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jae is a superstar and we are so happy that he was able to get you into your perfect ride! Congrats on your new Forester and please do not hesitate to let us know if there is anything we can do for you in the future! Regards, Amin Noori General Sales Manager anoori@dchusa.com

From preliminary communication to end of sale, the entire...

From preliminary communication to end of sale, the entire experience was easy and enjoyable. Milthon was thorough, friendly, and very knowledgeable. The new DCH building is wonderful, and seeing our new car on the showroom floor was a thing of beauty! Would gladly recommend this dealership and their top notch staff to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad that your visit was such a positive one and we hope it's something we'll be able to repeat over and over again! Enjoy your new ride to the fullest and we look forward to serving you again! Regards, Amin Noori General Sales Manager anoori@dchusa.com

Marvin was extremely helpful with the whole service...

Marvin was extremely helpful with the whole service process on my wife’s 2019 Ascent. He answered every question I had and made great suggestions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so proud of Marvin and his efforts to provide you and your wife with an enjoyable visit! Thank you for your choosing us and we hope to see you back here again shortly. Regards, Amin Noori General Sales Manager anoori@dchusa.com