Reviews
Purchased a Subaru Outback Onyx
I bought an Outback Onyx yesterday from Ali Ahmed. This was the best experience I have even had with buying a car!! Thank you Ali!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that Ali was able to do that for you! Congrats on your new Outback and we look forward to seeing you again! Regards, Amin Noori General Sales Manager anoori@dchusa.com
Oil Change Service
I would like to see a little more cleaning of the waiting area. I was there for over two hours with many other people waiting for their cars. With people coming and going and no cleaning of the waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Jae showed my family and I excellent customer service and...
Jae showed my family and I excellent customer service and helped us pick out the perfect Subaru that was much needed. I will definitely recommend him for future friends and family looking to buy a new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to hear that Jae provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. Enjoy your new ride to the fullest and we hope to see you again shortly! Regards, Amin Noori General Sales Manager anoori@dchusa.com
Friendly and helpful sales associates, Milthon handled my...
Friendly and helpful sales associates, Milthon handled my lease and was great. Really nice new dealership. So happy with my new Outback and would definitely recommend looking for your new Subaru here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re proud of Milthon and his efforts to ensure that you found the perfect car! We hope you're enjoying your new Outback and thank you for choosing DCH Subaru of Riverside! Regards, Amin Noori General Sales Manager anoori@dchusa.com
Amazing customer service and a friendly staff. They even...
Amazing customer service and a friendly staff. They even took me back to the garage to show me exactly what was wrong with my car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Andrew, It's great to hear that you had a fantastic service visit with us! Please let us know if there is anything else we can help you with! Regards, Amin Noori General Sales Manager anoori@dchusa.com
Exemplary Service
This is my 3rd Subaru and not once has there been a complaint. Every visit has exceeded expectations. The vehicles are awesome and the people who sell and service them should be awarded for above and beyond attention to detail. 10 out of 10 stars, will buy again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know that our staff always gives you the car-buying experience you were looking for! We truly appreciate your loyalty and we look forward to serving you for many more years to come! Regards, Amin Noori General Sales Manager anoori@dchusa.com
Good experience with service department. Courtesy,...
Good experience with service department. Courtesy, professional. Dropped off car but new customer lobby seemed spacious, which is important during this pandemic. Will bring vehicle back for future serbice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We work hard to make every service experience a special one, and we're happy that we've managed to do that for you. We really appreciate your feedback and hope to see you back again soon! Regards, Amin Noori General Sales Manager anoori@dchusa.com
Great Service
Great service as always. Darron is very customer service oriented and a pleasure to deal with for your service needs. Other service people are nice as well. They always make sure the vehicle is repair properly. We also like the upgrade service area - more comfortable. And the wheel alignment sensor when you drive in is high-tech and helpful. Nice upgrade! Highly recommend this Subaru dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. We loved your feedback and hope to see you back here again! Regards, Amin Noori General Sales Manager anoori@dchusa.com
Awesome experience. Very efficient and to the point. Our...
Awesome experience. Very efficient and to the point. Our salesman Jae was super helpful and nice. I will probably buy my next Subaru at this location.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jae is a superstar and it's no surprise to hear that he provided you with an amazing experience! Enjoy your new Subaru and we look forward to seeing you again shortly. Regards, Amin Noori General Sales Manager anoori@dchusa.com
I can’t stay in waiting room for 5 hours. But they...
I can’t stay in waiting room for 5 hours. But they provided me rented car during my car was in service. Also they provide coffee and tea.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that you had an overall positive service visit! Thank you for choosing DCH Subaru of Riverside and we can't wait to see you again! Regards, Amin Noori General Sales Manager anoori@dchusa.com