Reviews
Wonderful experience
When looking to go to a premium brand, we looked at a few different dealers but Onyx was leaps and bounds ahead of their competitors. Even their receptionist was nicer and more courteous. Very enjoyable experience and will buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Tyler was awesome! Helpful and very kind. An honest seller with my situation clearly in his best interest. Go shop with Tyler at Onyx Auto!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Will definitely purchase there again.
Surprisingly this was a comfortable and stress free process. We purchased a BMW X5. This is probably one of the best BMW dealerships in the Midwest.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great company!
Great people to deal with. Definitely best in class service and people. The employees are all friendly and take care of each customer with great care.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fantastic service department
The staff is super friendly and helpful. The service team is super knowledgeable about what needs to be done and they are always willing to help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
All Boxes Checked, no need to look further!
Jason, was great to work with to find the right vehicle for me. He listened to my wants in a new vehicle and asked good questions to help make a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Too easy!
Jason was the perfect salesman! Not pushy, straightforward, and very knowledgeable. Let us make the decision and take our time. Easiest process to purchasing the car my wife wanted. Was not the intent to buy that day, but the professionalism and price sold us, that we were getting the best deal. Again, thanks Jason for making it happen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
An excellent atmosphere with a friendly and honest staff!
An excellent atmosphere with a friendly and honest staff! I would highly recommend this dealership to anyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience working with Freddie Hall when
I had a great experience working with Freddie Hall when looking for the right car to fit my needs and wants.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Onyx provided a world-class buyer experience for my wife
Onyx provided a world-class buyer experience for my wife and me. We have a pong history with our sales team there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car