Reviews
Onyx provided a world-class buyer experience for my wife
Onyx provided a world-class buyer experience for my wife and me. We have a pong history with our sales team there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Agent
I was looking for a vehicle that I had seen online and called the dealership to see if it was available. Once confirmed, I went over to see it and arrived with my puppy only with the intention to glance at it in person and see if it would meet my requirements. I had no intention of test driving the car. The salesman, Alex was super positive and asked if I wanted to test drive the car while he would hold my puppy. I felt so welcomed and invited, plus I really liked the car. In the end I ended up buying the car and feeling like I’ve made the best and sound decision. I felt seen, understood, and respected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchasing with Onyx online
Living in Nashville we had searched all over the south for our new EV SUV. Having no luck nearby we expanded our search and came across Onyx and the exact car we had been hoping for. From working with Jason over the phone to Meg in finance, the process couldn’t have been easier! Within one week our new car had been shipped to our house. And the best part is they continued to help us once the car arrived. They were all so polite and responsive. If only every major purchase was this easy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very professional, well put together, knowledge of Rovers
Very professional, well put together, knowledge of Rovers is excellent!!!! They all work as a team
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast simple and easy car purchasing
Went to Onxy to purchase a new truck seen online. The truck was exactly as shown online and Dean helped us quickly. He made the whole process fast and easy. One of the quickest car purchases without ever feeling rushed or pressured. Would definitely go back for another car or recommend to a friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience with Alexis
Alexis made our experience at Onyx really great. He was patient and answered a lot of questions for us. He was kind, knowledgeable, understanding and very easy to work with. In the end, I believe we purchased a great vehicle at a fair price…not much more you can ask for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleasant people and environment.
Pleasant people and environment. Very professional and knowledgeable. Very efficient and I love their products.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was very good service by Dean our salesman.
Was very good service by Dean our salesman. Was Honest and up front about the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Daniel was amazing to work with - obviously super
Daniel was amazing to work with - obviously super knowledgeable and eager to assist. He made the whole process very easy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience
Enjoyed working with Alexis- he wasn’t pushy and I appreciated this. He was easy to talk to and continued to be helpful after the purchase was completed. Enjoyed working with finance, Meg as she is super nice and made the process easy to understand. Yummy snacks and drinks while we waited- which was helpful for my 8 year old!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
