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ONYX Automotive

(249 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
New (402) 769-3228 (402) 769-3228
Used (402) 769-3247 (402) 769-3247
Service (402) 401-7799 (402) 401-7799

Reviews

(249 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ONYX Automotive from DealerRater.

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Onyx provided a world-class buyer experience for my wife

Onyx provided a world-class buyer experience for my wife and me. We have a pong history with our sales team there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Agent

I was looking for a vehicle that I had seen online and called the dealership to see if it was available. Once confirmed, I went over to see it and arrived with my puppy only with the intention to glance at it in person and see if it would meet my requirements. I had no intention of test driving the car. The salesman, Alex was super positive and asked if I wanted to test drive the car while he would hold my puppy. I felt so welcomed and invited, plus I really liked the car. In the end I ended up buying the car and feeling like I’ve made the best and sound decision. I felt seen, understood, and respected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchasing with Onyx online

Living in Nashville we had searched all over the south for our new EV SUV. Having no luck nearby we expanded our search and came across Onyx and the exact car we had been hoping for. From working with Jason over the phone to Meg in finance, the process couldn’t have been easier! Within one week our new car had been shipped to our house. And the best part is they continued to help us once the car arrived. They were all so polite and responsive. If only every major purchase was this easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very professional, well put together, knowledge of Rovers

Very professional, well put together, knowledge of Rovers is excellent!!!! They all work as a team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast simple and easy car purchasing

Went to Onxy to purchase a new truck seen online. The truck was exactly as shown online and Dean helped us quickly. He made the whole process fast and easy. One of the quickest car purchases without ever feeling rushed or pressured. Would definitely go back for another car or recommend to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience with Alexis

Alexis made our experience at Onyx really great. He was patient and answered a lot of questions for us. He was kind, knowledgeable, understanding and very easy to work with. In the end, I believe we purchased a great vehicle at a fair price…not much more you can ask for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pleasant people and environment.

Pleasant people and environment. Very professional and knowledgeable. Very efficient and I love their products.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Was very good service by Dean our salesman.

Was very good service by Dean our salesman. Was Honest and up front about the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Daniel was amazing to work with - obviously super

Daniel was amazing to work with - obviously super knowledgeable and eager to assist. He made the whole process very easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good experience

Enjoyed working with Alexis- he wasn’t pushy and I appreciated this. He was easy to talk to and continued to be helpful after the purchase was completed. Enjoyed working with finance, Meg as she is super nice and made the process easy to understand. Yummy snacks and drinks while we waited- which was helpful for my 8 year old!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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