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ONYX Automotive

(249 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
New (402) 769-3228 (402) 769-3228
Used (402) 769-3247 (402) 769-3247
Service (402) 401-7799 (402) 401-7799

Reviews

(249 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ONYX Automotive from DealerRater.

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Misleading prices

The online prices did not reflect true. I was leery about getting what i needed to trade in my car to get a new one but when they emailed me saying they gave out great deals on trade ins i thought I would look. The car was marked at 40k online. With a trade and down payment match of 3k each. When i was lowballed on my trade they used the 6k as if thats what they were added to my trade but not off the car either way we were tired after 5 hours and should of just left. I had my car in for a oil change and after agreeing to a price they were going to have me pay for the oil change even though the sales person said they would take care of it for me if i was to trade. Buying a car is never fun but I went to omaha instead of the dealer in Lincoln that I dont care for but really no difference in the tactics to sell a car. Prices are misleading.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Alexis Orea the sales person was very kind, tread us

Alexis Orea the sales person was very kind, tread us with respect and honestly. We will come back to look for another vehicle on an nearly future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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This was the, quickest deal I’ve ever done.

This was the, quickest deal I’ve ever done. They really gave their stuff together. I bought a 2023 M8 Comp GC.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Employees were great and very helpful.

Employees were great and very helpful. Did not like spending 3 hours there though. Please streamline the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thrilled with my fourth Mini lease! Onyx of Omaha!

Dean Johnson has delivered my fourth Mini to my front door this month. This entire experience with Dean and Onyx has been completely stress free. Dean must be highly valued in the business. His passion is about people and providing excellent service. Thank you Dean and Onyx of Omaha. PS I love my fourth Mini!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good people and service. Excellent products

Great experience. ONYX rocks! Great people and products. Dealership is clean and they offer a great customer experience. Worked with a team of sales people to get the deal done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Went to "look" at a Mini and came home with one : ).

Went to "look" at a Mini and came home with one : ). Staff was very professional and the offices I visited followed suit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I love my relationship with Onyx - my salesman, Dean

I love my relationship with Onyx - my salesman, Dean continues to be available to address any needs or concerns - I recommend him n the dealership highly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great buying experience and customer service

When I was shopping for my 2nd car, I was hesitant to go to just any used dealership. That’s why Onyx was one of my first choices in terms of high quality cars for amazing prices. I worked with Jason at Onyx, who helped me through the process and made me understand everything. He was respectful and very transparent when it came to the history of the car and the price. I couldn’t recommend a better place to buy a car from. Onyx Automotive sets a bar that most dealerships can’t reach. I stand by them and Jason Trinh 100%. Now I’m a proud owner of BMW 528i and I couldn’t be more thankful to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good to work with, no pressure.

Good to work with, no pressure. Worth the drive! We would buy from this place again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.