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Autobasics

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Purchased a used truck

Purchase a Used truck the service was excellent the salesperson was very professional (Joe)and the overall experience was great.Go talk to Joe and purchase a vehicle his very personable

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My Silverado

Loved this experience! Our salesman, Ken was great and never pressured us once. Diane and Bill were amazing and wanted only to get the best rate and financing available. Only have amazing things to say. They have quality inventory and great prices. I've been looking everywhere for a Chevy Silverado for my husband and finally found a beautiful 2015 for an amazing price and low mileage. Still can't believe it! Thank you AutoBasics you were great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience!

I saw a car I was interested in on TrueCar.com. When I pulled into the lot, I was greeted by Joe. I told him the car I was interested in and he immediately got the keys and offered a test drive. He answered my questions promptly and honestly. I was happy with my overall experience and believe Joe was professional and easy to work with - no pressure sales - just a great sales experience. I recommend Auto Basics to anyone looking for a good used car and a no pressure sales experience. Their customer service is top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the outstanding review. We are delighted to hear about your wonderful experience with Joe. We always strive to deliver the best customer service possible and it sounds like Joe was able to do that for you. Enjoy your new ride!

Corky

Wonderful car buying experience. Great inventory. No pressue. Joe our salesman was great to work with . Our son-in-law recommended them and we're happy with our new vehicle and we'll recommend them to our family and friends too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review. We are pleased to hear about your great experience with Joe at Autobasics. We appreciate anyone you send our way. Enjoy your new ride!

Great place!!!!! Pete Sachs ROCKS

Reminds me of the old days....great place to get a car....no nonsense car buying....I can't say enough good things about this place...I bought from Pete Sachs....very helpful...not pushy at all.....my overall experience from 1 to 10.....was an eleven....highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the fantastic review. We are so happy to hear about your great experience with Pete here at Autobasics. Enjoy your new ride!

GREAT SERVICE

everyone is so nice and helpful! Bill the general manager took care of us he was very helpful, and very thorough when explaining the extended warranty!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review. Enjoy your new ride!

Autobasics and Marek Hall are the best in Jax

This has been the best car buying experience. My salesmen Marek Hall was the best carsalesmen ever. He is the opposite of your typical salesman. He was super helpful, not pushy, and actually listened to what we wanted when other places would not. He made what is normally a long and painful process, a simple and easy process. I highly recommend going to Autobasics on Phillips and ask for Marek Hall. He got us our 2014 Chevy Travesre at an unbeatable price with all the bells and whistles. Marek is my car guy from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the awesome review Scott! Enjoy your new Traverse!

Buyer

Excellent Customer Service. No Pressure!!!! I haven't purchase yet, but there very patient with me testing driving to see what I like and staying in my budget on SUV!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for the review Victoria! Enjoy your new ride!

Great customer service!

The wife has been looking for a new jeep and she found it here. They were very welcoming and great customer service. Also the jerky they had was amazing! I highly recomend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review! Enjoy your new ride!

Great place to buy your next vehicle

Just bought my second vehicle from Marek here at autobasics. Always easy to deal with and lowest prices around

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review! We hope to sell you many more Justin! Enjoy the Jeep!