Reviews
Great customer service.
Great customer service. Everyone was very polite and professional. D'Angelo and Ritchie were very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful feedback! We're delighted to hear that D'Angelo and Ritchie provided great customer service at Jeff Wyler Nissan of Cincinnati. We appreciate your support!
Scammers.
Scammers. Will take advantage of you if you don’t know much about cars, especially Tiffany. Took my car in because it broke down- never got fixed or figured out and somehow I still ended up dropping $400. Rather go to literally anywhere else
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Madison, I'm sorry to hear about your experience and the frustration it caused. We strive for transparency and effective service, so it's concerning to read this feedback. Please reach out directly if you're open to discussing further; we want to make things right. Thank you, Michael Torbeck - Service - michael.torbeck@jeffwyler.com
Everyone l've dealt with at the dealership has been very
Everyone l've dealt with at the dealership has been very friendly, helpful, and efficient, from sales to service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sherry, thank you for the wonderful feedback! We're delighted to hear that our team at Jeff Wyler Nissan of Cincinnati provided friendly and efficient service. We appreciate your support! Safe travels!
I've been trying to get my Nissan in for warranty work
I've been trying to get my Nissan in for warranty work and when I say I need towed and a loaner car they send me to a machine of someone who won't call back. I cannot push my car there it's under the transmission warranty. If anyone can tell me where else I could get to do the work I'd go there. This dealership is a joke.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to hear about the difficulties you're experiencing with getting your Nissan serviced. This is not the level of service we aim to provide, and I apologize for any inconvenience caused by our lack of communication. Please reach out directly so we can assist you in resolving this issue promptly. Thank you, Michael Torbeck - Service - michael.torbeck@jeffwyler.com
Brought truck(2023 Titan) in for unscheduled maintenance
Brought truck(2023 Titan) in for unscheduled maintenance concerning possible steering problem(s) per request of Mr. Ben Misner, of which proved to be the best decision considering the nature of the problem.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Percy, we're glad to hear that bringing your Titan in for maintenance at Jeff Wyler Nissan of Cincinnati was the right choice. Our team is always here to help with any concerns you might have!
Was easy and smooth purchase Samantha was very helpful
Was easy and smooth purchase Samantha was very helpful and knowledgeable great experience would recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Samantha made your purchase experience easy and smooth at Jeff Wyler Nissan of Cincinnati! Thank you for recommending us, and we hope you're enjoying your new vehicle.
Deangelo is an amazing person, he performs his job with
Deangelo is an amazing person, he performs his job with class and is extremely professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It means so much to hear our team gave you such excellent care! Thank you! – Jeff Wyler Nissan of Cincinnati
Always friendly and efficient.
Always friendly and efficient. Quick in and out for oil change and tire rotation. Ben Misner is awesome to work with. Gives me heads up to upcoming service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Terry, we're delighted to hear that Ben and the team at Jeff Wyler Nissan of Cincinnati provided you with friendly and efficient service. Thanks for sharing your experience!
Experience was fine.
Experience was fine. But the place is all in temporary offices so it’s uncomfortable.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I'm sorry to see that you were not satisfied with your experience. If you'd like to share anything further about your visit, feel free to reach out to me directly so that I can address your concerns. Thank you, Michael Torbeck - Service - michael.torbeck@jeffwyler.com
Great experience recommend them highly friendly group to
Great experience recommend them highly friendly group to work and very professional with clean showroom
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Barry, we're delighted to hear you had a great experience with our team at Jeff Wyler Nissan of Cincinnati! Thank you for recommending us and appreciating our clean showroom. We look forward to serving you again in the future! Safe travels!