Skip to main content

Principle INFINITI of Boerne

(215 reviews)
Visit Principle INFINITI of Boerne
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:30pm
Tuesday 8:30am–7:30pm 7:30am–6:30pm
Wednesday 8:30am–7:30pm 7:30am–6:30pm
Thursday 8:30am–7:30pm 7:30am–6:30pm
Friday 8:30am–7:30pm 7:30am–6:30pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (210) 504-3383 (210) 504-3383
Used (210) 807-9460 (210) 807-9460
Service (210) 428-6756 (210) 428-6756

Reviews

(215 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Infinity purchase

I had called Boerne Infiniti and John kitchen was the most helpful in helping me find the car I wanted . Although I didn’t buy a car from him he referred me to a dealership that was able to find the car I wanted. This is what you call excellent service at a dealership .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Experience!!

Best car buying experience of my life! Salesman (Sam) was very knowledgeable, helpful, and patient with my many questions. Financing was quick and painless. Every person we dealt with from the salesman to the general manager was helpful, positive, and informative. I LOVE my new QX50! Way to go Infiniti of Boerne... you have a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

D. Ward of Round Rock, TX

Surprisingly, left with the car I came to test drive. Scott Parker, assisted me with a satisfying car buying experience. Very pleasing and professional establishment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for the 5-star review! We're so happy to hear our team took such excellent care of you. If you ever need anything from us here at INFINITI of Boerne, please just let us know. Take care!

Look no Further...this Dealership/James Sirbek Rocks!!!

AMAZING experience!! James Sirbek is by far the best. He and Scott Parker went above & beyond, even after the sale, to ensure we were satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We greatly appreciate you and hope to see you at INFINITI of Boerne sometime soon. :)

Awesomeness!

James at Infiniti of Boerne made our process smooth and as painless as possible. We were able to handle pretty much everything over the phone which was huge for us. Continue doing great things James and we will be sending people your way. Thanks again for making the process seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new INFINITI! We hope you are loving it :) Thank you so much for the 5-star review, and we hope to see you soon. Take care!

Smooth Process All Around

I am so impressed with the customer service I received from the beginning to the end of the buying process! I’ve always dreaded the car buying process but James and J. Michael made it happen for me and my little family! Definitely exceeded my expectations! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking some time to leave a review! We're thrilled to hear about your positive experience with our sales team, and we hope to see you soon. Take care and enjoy your new ride!

No Pressure!

Jeremy understood our budget. He didn’t pressure us to purchase. He was very understanding. We got what we wanted & in line with our budget. Thank you Jeremy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

Congrats on your new QX50, Irene! We hope you're loving it. If you ever need anything, please just let us know.

Unique experience

The entire dealership works together to insure the buying experience is as little stressful as possible. From the moment you enter this dealership you feel that you are their center and they go out of their way to make you feel comfortable. At no time is there pressure to buy or to add something you did not need or want. Truly an unique buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your glowing review! We hope you're loving your new car and that you'll stop by to see us soon.

Experience was easy and enjoyable

This was my first vehicle to purchase on my own and Rob made it so easy! I did not have to go to any other dealership. He truly cares about his customers! I would definitely buy from here again! When I went to finance, J. Michael Crittenden was very friendly and made that process as painless as possible! Overall my experience with Infiniti of Boerne was very enjoyable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you kindly for your 5-star review! We're so happy to hear you're loving your new car, and we hope to see you sometime soon here at INFINITI of Boerne.

Awesome experience!

Very friendly! Wonderful people! Great atmosphere overall! Best car buying experience so far! Would absolutely go back as well as recommend to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new INFINITI, Jan! We are so glad to hear your buying experience went so smoothly, and we hope to see you soon. :)