Reviews
Francisco Rosillo at Infiniti Boerne is absolutely their
Francisco Rosillo at Infiniti Boerne is absolutely their best service rep. He?s friendly and extremely knowledgeable about all aspects of repair and is gifted in explaining in layman?s terms and language that is easy to grasp. I have full confidence in Francisco and Infiniti Boerne to handle all of my auto service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ray, we're happy you found our staff to be so supportive during your experience here at Principle INFINITI Of Boerne. Please don't hesitate to reach out if there's anything additional we can do for you.
Due to a miscommunication required that I returned before
Due to a miscommunication required that I returned before work was completed. Everything was done to my satisfaction. I will continue to utilize the service department at the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jacqueline, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Nice people and excellent work, coffee machine and snacks
Nice people and excellent work, coffee machine and snacks a bonus. Always honors my emailed coupons.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff and service, was excellent.
The staff and service, was excellent. I am always treated with upmost respect! I will continue using them for my automotive needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are really great to work with.
They are really great to work with. I am treated with the utmost respect always appreciated!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was very impressed with the communication throughout
I was very impressed with the communication throughout the repair process. Loaner car provided allowed me to continue my day to day routine while my car was being serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Veronica, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great service.
Great service. Very friendly and professional. Francisco has great customer service. Overall an excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So pleased with the service, start to finish!
So pleased with the service, start to finish! Kept informed of work being done, and the staff at Principle is very friendly and professional! Tip notch dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service representative was professional, friendly and
My service representative was professional, friendly and approachable. Service was completed in 2 hours with a follow-up service in April. My representative was Francisco Rosillp.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Heather was great, knowledgeable, and salad with no
Heather was great, knowledgeable, and salad with no pressure. Got the car we wanted for the price we wanted
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car