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Principle INFINITI of Boerne

(215 reviews)
Visit Principle INFINITI of Boerne
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:30pm
Tuesday 8:30am–7:30pm 7:30am–6:30pm
Wednesday 8:30am–7:30pm 7:30am–6:30pm
Thursday 8:30am–7:30pm 7:30am–6:30pm
Friday 8:30am–7:30pm 7:30am–6:30pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (210) 504-3383 (210) 504-3383
Used (210) 807-9460 (210) 807-9460
Service (210) 428-6756 (210) 428-6756

Reviews

(215 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Thank you Rob!

Rob made my buying experience as easy as possible. I let him know what I was looking for and what I was willing to pay. He worked hard to meet my wants. He is easy to talk with and respects your time. He is very knowledgeable of all the products and gives constant personal service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

I have purchased many new vehicles over the past 20 plus years and I would have to say the experience that I had with Boerne Infiniti and Anisia Laird was one of the best I have ever had. Anisia was very upfront and honest with us and followed up with us after the sale. I have sent multiple friends to her over the past year and they have thanked me for getting me in touch with her. The service center has gone out of their way to make us feel welcomed when we take the vehicle in for routine service. I recommend Anisia and Boerne Infiniti for your next vehicle purchase. Kevin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New car purchase

Rolando Rocha of Infinity of Boerne was very friendly helpful knowledgeable and professional in helping me select my Q50. I am very satisfied with the services I received from Rolando and will certainly recommend him to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best customer service i have ever had

We bought a used chev from Infiniti of Boerne . Mr. Rob armstrong was our sales person. He was very respectful, kind and went the extra mile to make me happy. We ended up having an issue with our car not to long after we bought it. we call mr. Armstrong and He took care of us right away. He went above and beyond to fix the issue . Although a loaner wasn't supposed to be provided to us , he took that extra step to make sure we weren't left without a car. There is not one bad thing i can say about infiniti of boerne. I give them a five star rating and will only purchase vehicles from there dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

QX 50

Took my car in for repair and after seeing the great selection of cars I ended up with a new QX 50! It's beautiful and Rod Sallick , the saleman, was so knowledgeable about the car and made the entire process easy. Thank you Rod and Infiniti of Boerne!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Lisa, we are thrilled that you had a great experience with our dealership and so excited for your journey with your new QX50! Thank you for leaving this kind review--we look forward to working with you again in the future!

Tom Janoe

I went to Infinity of Boerne and met with Rod Sallick I went to look at a 2015 white G M C Denali. He also had a gray 2015 Chevy Tahoe that was considerably cheaper. We made a deal on the Chevy and I drove it home. The next morning I decided against the Chevy. I called Rod and he said no problem, come on back and pick up the G M C which I did. The whole team were very professional and courteous I couldn't ask for better service and professionalism and will definitely recommend Rod and Infinity of Boerne, Texas to my friends and family. Tom Janoe

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tom, it's our pleasure to help you find exactly what you're looking for, and we value your business. Thanks for your feedback and recommendation. We look forward to working with you again!

Great Dealership/Great Deal

Salesman Rod Sallick was very helpful and worked with me to get my payment where I wanted it! I would buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Eloy, we appreciate your feedback and are so thrilled you were able to find what you were looking for at the right price! Thanks again!

Very happy customer!!!

Great buying experience. Rod Sallick was awesome...he went far above and beyond to help me with my new car purchase. Would definitely recommend this dealership and Rod!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kevin, Thank you for choosing Infiniti of Boerne for your recent purchase! We are so glad that we had the opportunity to work with you and hope that you will come back and see us again in the future!

love the service and my new car

normally i do not like to car shop because the sales people are too pushy . Rod Sallick was great, very personable, and wasn't pushy. The dealer ship is top notch and make you feel important. best car buying experience yet

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Debbie, We are so glad to hear that Rob provided you with a great buying experience. We hope that you will come back and see us again in the future! If there's anything else that we can do for you, please let us know!

Sales Consultant Rod Sallick

Rod Sallick was very helpful and worked hard to assist in our purchase. He with his Sales Manager Rob Armstrong, treated us fairly and did not pressure us. They made it a pleasant experience. My wife and I have purchased several Infinities, but this was the first time from this dealership as they are relatively new. Check them out, I highly recommend them along with their service, parts and finance departments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Roland, Thank you so much for the kind words! We are so glad to hear about your great experience and we hope to see you again in the future!