Reviews
Thank you Anisia and Infinity of Boerne
I first learned about Infinity of Boerne from the Car Pro Show on WOAI in San Antonio. I was looking for a pre-owned QX80 for my wife and was introduced to The general manager and Anisia when I registered on the Car Pro Show’s website. Anisia called me and introduced herself and said she would be helping me find the right car for my wife. Since my wife wanted all-wheel drive it took a little while to locate the right combination of color, mileage, accessory packages and all-wheel drive. However, Anisia was very good about following up with me. When she was not at the dealership, she had Christian Metzger help me. Both Anisia and Christian are very helpful, friendly and knowledgeable. Neither of them are pushy or hard sale types which I really appreciate. When they finally got the right car at the dealership Anisi called me to tell me it was all-wheel drive and would I like to come take a look the next day. I did and we took it for a test drive and then Anisia set it up for me to take it home so my wife could try it. I was going to sell our current vehicle but asked for a quote just for comparison. Josh Mills gave us a very good trade-in value and it ended up being a much easier transaction doing a trade-in. The quotes and final financial transaction was simple and stress free, as was the financing as they shopped several banks for me to get the best deal. I finally brought my wife to the dealership on the day we signed the paperwork. She was greeted with a hug from Anisia and then a very pleasant and relaxed tour of the service department and amenities at the dealership. Anisia took care of all the documents and then spent a long time going over all of the features of the vehicle and how to use them. She even had a big red bow on the car for my wife. We never felt rushed, in fact Anisia made us feel like she had all afternoon just for us. When we finally left I called my wife from my car to just get her thoughts. She said that she loved her new car and said she really liked Anisia. I would definitely recommend Infinity of Boerne and working with Anisia and Christian.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best car buying experience I've ever had!
The guys at Infiniti of Boerne were great to work with. Low stress, no pressure, and best of all very responsive. It was great working out all of the details via email/text (preferred method of communication for me) and the deal was the same as agreed upon, no bait and switch! After months of looking for a vehicle, I spent less than 2hrs of total communication including before and at the dealership — and this included a trade! As the saying goes, time is money...I would recommend Infiniti of Boerne to anyone looking to deal with straightforward, laid back, and courteous staff. It's evident that the team there is cohesive and work well together.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Superior 5 Star A1 service
On behalf of myself, my son Alex and the rest of the Cabello family, We would like to thank INFINITI of Boerne and Roland Rocha for the supreme service and hospitality that we recievied and the most easy comfortable experience we had on purchasing our vehicle. I would highly recommend Rolando when in the market for a new vehicle and will surely make him my first and last call when making my next car buy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience at Infiniti of Boerne
The experience was easy and catered to all my needs. There was no pressure or intimidation during the purchase process and I left feeling satisfied with my purchase. I am loving my vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought a great car today!
We had an amazing experience today at Infiniti of Boerne. Rob Armstrong let me buy QX80, I did not feel sold. Very refreshing! I highly recommend seeing Ron and the entire staff at Infiniti of Boerne.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
It was a pleasure working with Infiniti Boerne. We got an awesome car and a great deal. They really go out of their way to make sure you are happy. Would definitely recommend buying a car from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Salesman experience
This salesman was impressive on many levels. He was professional, interested in hearing what I had to say and his follow up was second to none.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rob Armstrong made it happen!
I found this vehicle on AutoTrader, I inquired and and within minutes I was contacted by Rob Armstrong. He was a huge help in making this purchase a surprise for my fiancée. He went out of his way to make sure the customer was happy! Definitely will be coming back to work with him on future purchases!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic
Mr. Rob Armstrong is a fantastic salesman that cares about his customers, makes sure you get a great deal and always goes above and beyond in making sure your car buying experience is a positive endeavor. Thanks Rob for all you do! Keep up the great work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience
Stopped by to view used Cars. Was expecting “usual” used car experience. Pleasantly surprised by salesman Christian Metzger who was courteous and extremely knowledgeable. Bought a 2013 Prius V. From salesman through finance this was the single most happy experience in 45 years of buying cars. They treated me like I had bought a $75,000 new car. We will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car