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Principle INFINITI of Boerne

(215 reviews)
Visit Principle INFINITI of Boerne
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:30pm
Tuesday 8:30am–7:30pm 7:30am–6:30pm
Wednesday 8:30am–7:30pm 7:30am–6:30pm
Thursday 8:30am–7:30pm 7:30am–6:30pm
Friday 8:30am–7:30pm 7:30am–6:30pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (210) 504-3383 (210) 504-3383
Used (210) 807-9460 (210) 807-9460
Service (210) 428-6756 (210) 428-6756

Reviews

(215 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best buying experience ever

I purchased a preowned vehicle from Rob Armstrong and he was with me the entire time to make sure everything went well. He is very kind and knowledgeable. I enjoyed buying my vehicle from him and I highly recommend him to anyone who is buying a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Anisia Laird, the epitome of customer service!

Anisia is one of a kind. I became a new grandmother and wasn't sure what kind of vehicle I needed. She listened to my needs and found me the perfect "Gigi mobile"! She showed me how to work all the bells and whistles that Infiniti has to offer. The personalized service was more than I have ever experienced. I have recommended Anisia to all my friends and they all bought from her and are all satisfied. She really knows her stuff. None of us live near Boerne, but Anisia delivered the car to us and spent her own time going over the vehicle. I will never buy from anyone else!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great overall experience

Great customer service and timeliness. All of the information provided was accurate. I will definitely be coming to this dealership for future car inquiries. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Purchase from Infiniti of Boerne

Excellent & professional buying experience. After viewing their website and requesting additional information by telephone**Rob Armstrong executed services upon our arrival from Houston. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Real People...Real Answers

First class facility staffed by real people. From the first step tomthe last you never feel like there's pressure to lame a decision....rather you quickly feel like the dealership has your best interest at heart. I was fortunate to hook up with Rob Armstrong ....felt like I've know him my entire life. All good,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick and easy

Soon as we walked in through the doors we were recognized and had a sales rep in minutes. We were shown the vehicle we had seen online and it lived up to what we had saw. The purchase of the veichle went very smooth and when we were done the car was waiting for us with a big red bow! Rolando made the experience very pleasant and didn't rush is why the wife and I discussed. I would definitely recommend This dealership and our sales rep! Fred

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing Sales and Experience: Anisia Laird

I had just graduated from A&M at the time and was working in Dallas. I dreaded the idea of not knowing what I wanted to buy or the process of going through a dealership and not knowing enough. I was between a pre owned escalade and was also considering going with something smaller for the city such as the Q50. Anisia was able to talk me through some of my options and ultimately point me in the right direction. Living in a city a smaller vehicle and going with a Lease option allowed me to keep my payments down and in warranty. The vehicle was delivered straight to me from Anisia and the entire process could not have been easier. Even after the deal she kept in touch with any questions I had which was a huge deal to me. Overall it was a great experience and my family and I will always come back to Anisia for any purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Anisia Laird

I usually don’t submit reviews, but just wanted to thank Anisia Laird for helping us with our family’s purchase. She helped us find exactly what we were looking for and made our experience very enjoyable...the best experience we’ve ever had purchasing a vehicle actually. Thank you, Anisia! We’ll definitely be using you for all of our future vehicle purchases and referring our family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A Truly Exceptional Experience

Anisia was outstanding in all aspects. She was extremely responsive and honest throughout the sale. After speaking with her several times, it felt more as if I were dealing with a friend rather than a car salesperson just looking to make a deal. The trust and confidence that she conveys is ultimately the reason why I decided to purchase an Infiniti and I'm glad I had the opportunity to work with her. Although the entire staff at Infiniti of Boerne is great, Anisia is a step above. I highly recommend working with her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome sales person

Rob is more than just a sales person. He takes the time to "learn" about you; what you want, what you're looking for, how much you are looking to spend, what you don't want and much more. He has people skills, not "just another salesperson" trying to make his/her quota. If you are looking for something, he finds it. I would recommend Rob to any of my family and friends who are in need of a vehicle. Rob goes above and beyond; which is extremely hard to find these days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.