Reviews
Sales staff were friendly and knowledgeable.
Sales staff were friendly and knowledgeable. Other support staff were eager to assist and efficient in conducting business. Very positive experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jan! Thank you for giving us a good review. I'm glad our staff provided you with great customer service. Thank you for choosing Moses. We appreciate you.
I arrived early and that was not a problem.
I arrived early and that was not a problem. Took me right in. Professional and courteous. Keep me informed and did not try to up sale me on anything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dave! Thank you for giving us a very good review and thank you for choosing Moses. We appreciate you.
My appointment was at 10.
My appointment was at 10. They took me in after some 11 appointments. Otherwise, the service was great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Charlotte! I apologize that it took so long to get you in. Thank you for your patience and for giving us a 5-star review. We appreciate you.
Attention to detail and scheduling help we’re on point.
Attention to detail and scheduling help we’re on point. John and the other service advisor on duty the morning of our service made the difference. Work performed correctly as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi! Thank you for giving us a very good review. We appreciate you.
Most of the service went well and expected.
Most of the service went well and expected. A little concerning that the replacement windshield wipers were missed and lack of accepting responsibility. The wiper blades weee not stolen. Please take this as an opportunity to improve your process
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Nate! Thank you for your review. We always welcome constructive criticism from our customers and I appreciate you bringing this to our attention. Thank you for choosing Moses. We appreciate you.
Excellent service.
Excellent service. Love the whole process. From appointment to the drive out. I waited on the vehicle, and the wait room was comfortable and very pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lon! I'm glad you had such a good experience. Thank you for giving us a very good review. We appreciate you.
The guy that took care of me and very polite and
The guy that took care of me and very polite and informative service was fast and did a great job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jame! Thank you for giving us a great review. We appreciate you.
Extremely professional, polite, and prompt service.
Extremely professional, polite, and prompt service. My only problem is that they are too expensive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bill! Thank you for your complimentary review. We appreciate you.
Moses Lexus takes care of their customers.
Moses Lexus takes care of their customers. On the ball, they get you in/out. Friendly, accommodating, very easy to deal with. Top notch people.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jonathan! I'm glad our staff has provided you with excellent customer service. Thank you for giving us an excellent review. We appreciate you.
Service on our 2023 Lexus RX350 was quick and very
Service on our 2023 Lexus RX350 was quick and very professionally completed. Communication from them to us was great. We received a loner car for the day and it made getting service very easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John! Thank you for your kind review. We appreciate you.