Reviews
Everything went great.
Everything went great. John and Travis were very helpful loved my car wash. Nice people
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dianna! Thank you for giving us an excellent review. We appreciate you.
Had the 20,000 miles service completed there on a
Had the 20,000 miles service completed there on a Saturday. They treated me quickly and got me checked in. The waiting room was nice but cold. They opened the rear bay door and brought in a new car. They left the door open for about 20 minutes while they were doing something to that vehicle. After they drove it back out the door was closed but it never did warm back up in the time that I was there. I have no complaints on the service, everything was done quickly and my car was returned freshly washed. Other than being cold, it was a good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Shelby! I'm sorry to hear about the temperature in our waiting room. I am glad to hear the rest of your experience was a good one. Thank you for your patience and for giving us a 5-star review. We appreciate you.
Have a new 2024 Lexus TX 550 hybrid plug-in, hit a deer
Have a new 2024 Lexus TX 550 hybrid plug-in, hit a deer did a pretty good amount of damage. Moses Lexus has it looking like new beautiful workmanship!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David! I'm glad they could get your car back to you in such good shape. Thank you for giving us an excellent review. We appreciate you.
25000 mile service.
25000 mile service. Great service and communication. All findings and options were clearly communicated to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Camden! Thank you for giving us a great review. I'm glad your 25,000 mile service went so well. We appreciate you.
Nate was our salesman and did a great job.
Nate was our salesman and did a great job. They have a good inventory and we were fortunate to get the GX we wanted, thanks to Nate and Sales Mgr Brice. They also have a great service department. Thanks Moses Lexus!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Matt! Thank you for giving Nate and Brice an excellent review. We appreciate you.
Gary Walker is the best man to deal with in service.
Gary Walker is the best man to deal with in service. We do not use anyone else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kathy! Thank you for giving Gary a great shout-out. We appreciate you.
Moses Lexus has been the absolute easiest car dealership
Moses Lexus has been the absolute easiest car dealership to work with than any I have ever experienced in the past. From the buying experience to general maintenance, they make everything simple and accommodating to the customer. I live 2hrs away from Moses Lexus, but they are so accommodating, it feels like they are just down the street. Will definitely be buying from there again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John! Thank you for giving us such a great review. We appreciate you and look forward to working with you in the future.
This was one of the easiest car deals we have ever made .
This was one of the easiest car deals we have ever made . They are very knowledgeable of their product . We were treated great from the very beginning . Well worth our drive to them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Beth! Thank you for giving us a very complimentary review. We appreciate you.
Asking me to make a review was probably not a good idea.
Asking me to make a review was probably not a good idea. We’re from out of town and unfortunately this is the closest Lexus dealership to me now. Having a brand new GX550 and picking it up from its FIRST OIL CHANGE with a huge dent in the hood that I did not put there was the nail in the coffin for me. Both times I’ve had to go Moses Lexus was terrible. Their customer service is awful, service department obviously does not care, hence my review. I will drive 1,000 miles back home before I give them an OUNCE of my time again!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jade! I'm sorry to hear about your experiences with our dealership service department. I would like to have a member of our management team follow up with you. If you will send your contact information to responses@mosescars.com, I will have someone reach out to you. Thank you for choosing Moses. We appreciate you.
Great service, reliable and punctual.
Great service, reliable and punctual. Easy service scheduled, fast check in, nice warm waiting room.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Nabil! Thank you for giving us such a wonderful review. We appreciate you.