Reviews
Great service department very friendly and professional
Great service department very friendly and professional and prompt would recommend them to everyone, very nice waiting area
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Luther! thank you for such a great review and recommendation. We appreciate you.
Great service dept.
Great service dept. on time, friendly, nice waiting area. Don Smith does a great job managing this dept and is always helpfull and welcoming.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Charlie! Thank you for your complimentary review. We appreciate you.
Prompt and good service, as always.
Prompt and good service, as always. I was accidentally early and they were pleasant and got me in a soon as they could.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Linda! It's great to hear you received good customer service at our dealership. Thank you for giving us a great review. We appreciate you.
Had difficulty with scheduled appointment and Don Smith
Had difficulty with scheduled appointment and Don Smith went out of his way to take care of it anyway. If not for his assistance I would have been unable to get it done. Greatly appreciate his expert help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gary! I'm glad Don was able to get you the service you needed. Thank you for giving him an excellent review. We appreciate you.
Service department was great.
Service department was great. Waiting area and showroom was extremely clean. Easy to get your car serviced. Short wait time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Everett! Thank you for giving us such a complimentary review. We appreciate you.
Everyone was very pleasant and walked me through
Everyone was very pleasant and walked me through everything about the RX . The purchase was very easy. I will certainly recommend them .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Donna! I'm glad you had such a good experience purchasing a new Lexus at our dealership. Thank you for giving us a 5-star review. We appreciate you.
I love my car but the woman who runs Lexus was rude and
I love my car but the woman who runs Lexus was rude and wanted to get us out didn’t want to hear what we had to say. Very troubling experience because she sees no wrong in being rude to customers
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Bella! I'm very sorry you had a bad customer service experience at our dealership. It is very important to us that no customer ever feel rushed or that they were treated rudely. I have forwarded your review to our management team for follow-up. Thank you for choosing Moses. We appreciate you.
They were accommodating when we called to let them know
They were accommodating when we called to let them know we had a flat tire and could not arrive on time. They gave us a later appointment on the same day and replace the damaged tire. Their employees are considerate and professional! Best waiting facilities that we’ve ever experienced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Crawford! Thank you for giving us a very complimentary review. I'm glad we were able to help you out and get your service needs taken care of. Thank you for choosing Moses. We appreciate you.
Service was great.
Service was great. The new waiting are is awesome. They got me in and out quickly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi JD! I'm glad you like our new waiting area. We're pretty proud of the upgrades we made to our dealership. Thank you for giving us a great review. We appreciate you.
Always welcomed and receive efficient competent service.
Always welcomed and receive efficient competent service. Staff is friendly and patient and waiting room is always clean and stocked with drinks and snacks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dee! Thank you for giving us a complimentary review. I'm glad you have had such good experiences at our dealership. Thank you for choosing Moses. We appreciate you.