Clay Cooley Volkswagen of Richardson

Kari Hill is the reason I continue to service my car here. She is so helpful and 100% trustworthy in how she operates. She is the first person I have felt this way about since bringing my car here over 20 years ago. Zach the technician is also amazing to work with and very trustworthy as well. He won't suggest things that aren't needed and really takes the time to research what was wrong with my car and narrowing it down to the root cause.

Alex Treber is great! Appreciate his professionalism and customer service. Been a customer with VW since 1990 and the service dept is what keeps me coming back every 4 years for a new lease. Alex Treber keeps the consistent quality and respect i'm used to with Central VW and now Clay Cooley.

service was great and quick. Got everything done in a timely manner. appreciated the shuttle as well.

Dealership Service technician does not follow up with return calls I usually wind up calling them back to find out the status of what being done

Kari was very helpful and communicated every step of the process. The service was exceptional.

DJ was a great service advisor! He took time to thoroughly explain the repairs needed and provided helpful information for my tire purchase.

Great facility, great people willing to hep you!! I am a loyal Clay Cooley customer!

Very friendly and accommodating . Great customer service. They weren’t pushy. Would definitely purchase here again and recommend to everyone.

Kyle was patient and knew when to give us a break to talk. We went to check the prives and 3h later left with a bran new car

DJ once again has provided an exceptionally high level of service. Very impressed with the newly renovated service facility.