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Jerry Ward Autoplex

(1,601 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 3:00pm
Service hours:
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Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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Matt Dunn and mr Jerry

They are amazing dealerships and was extremely happy with everything. They went above and beyond to get the exact truck I wanted customer for life

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service. Tony is awesome.

I love Tony is goes above and beyond to make sure your experience is great!! I have been buying cars from Tony for years. No disappointments!! I highly recommend Jerry Ward Autoplex

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome

Hassle free Tony helped me out a ton in getting a dream car. Super friendly people up there gave me a fair offer on my trade in

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Just What You're Looking For

The staff at Jerry Ward is just what you're looking for. No pressure. Mark Breeden asked us the right questions about what we were looking for. He was knowledgeable and helpful, always giving us the freedom to lead the direction and pace of the buying experience (over 3 visits). From the sales manager, Matt Dunn, to the finance manager, to the other sales staff who were helpful, to the staff that cleaned the vehicle, everyone displayed a unity of purpose and professionalism. The overall experience left us with a feeling that Jerry Ward and his staff are people you can trust. We would recommend Jerry Ward Autoplex to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A+ dealership hands down

After hours and hours of going back and fourth with banks Tony pulled through as always and was able to get our payments where we wanted it. He makes buying a vehicle a breeze!! Thanks again, Tony!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

saved my life

They saved my life it was very easy and a pretty quick process! I loved that Tony & Russ are very down to earth people which make the experience way better!! I give them two thumbs up!! And would definitely recommend their services!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

REVIVING MY RIDE!!

I came to Jerry Ward Autoplex in a sheer emergency!. I drove 5 hours from Birmingham to visit my family in a car that shouldn’t have made it and thank the good Lord for watching over myself and my daughter. Immediately as I walked in the door, Matt Dunn sat me down, let me explain my situation *and budget*, and steered me into the hands of Tony Dobbins! They found me the perfect car— suv, plenty of room for my kiddo, WITHIN MY BUDGET *EASILY*, and something that will last me the amount of years I need and longer— I had to buy a car outright due to my loan on the nightmare of my previous vehicle. The main thing was that they met EVERY single criteria I asked for, helped me in the best way possible with amazing customer service, and still ended up BELOW my budget not breaking my bank or maxing out. They made me feel like family and I will be driving all the way from Birmingham to buy vehicles for my family in the future. HIGHLY RECOMMEND THE ENTIRE TEAM AT JERRY WARD AUTOPLEX!! THANK YOU SO MUCH MATT AND TONY!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Highly Recommend!

I had a great experience! Tony Dobson was wonderful & very helpful! I couldnt have had a better experience!! I highly recommend them. Ask for Tony!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Experience

Norman Lee, Tim, and the crew at Jerry Wards were absolutely amazing! They truly made this experience awesome! New Van.... HAPPY CUSTOMER! We are thankful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The place to go for the best deal

Jerry Ward Auto Sales is where I have bought my last 3 cars. Wouldn't go anywhere else. Norman Lee will find the car you are looking for and Tim Long will find that best finance deal. Everyone will go out of their way to help you. Jerry Ward is the greatest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.