Reviews
Awesome place and staff
Awesome experience every time I go. Will recommend Jerry Ward Autoplex to others when I hear they are looking for a great used vehicle at a great price
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Standard Service
Adam Green made sure I received great service in a timely manner. Mike Akers went above and beyond to get me back to work while my truck was being serviced. Amy Nolan was very friendly and efficient during the check out process.. Great staff over all!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great sales team
We had a great experience purchasing our new vehicle from the test drive to financing all the way to signing the papers. Norman Lee was very informative and ready to answer any questions. They were not pushy at all and allowed us time to think about our purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service
I am highly satisfied with my experience at Jerry Ward. Norman Lee (salesman) worked diligently to ensure that I was satified with the vehicle, as well as the purchase price. Buying a car can be challenging, but they went above and beyond to ensure my expectations. All of the staff were awesome. They worked efficiently to make the entire process as smooth as possible. I will not hesitate to do business with them again. I will definitely refer my friends and family. Thank you to all of you!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very pleased
Good price clean vehicle friendly service was not pushy at all left with a tank of gas and an extra key. Fair dealers with no deception. I enjoyed the experience
Good overall
Good people to work with. Seems honest about what they say. Clean vehicles up to date on service. Gives a good trade in value and works fast!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
A+ Service
Their service department goes above and beyond to keep their customers. They keep you updated as to the status of your vehicle, cost of repairs beforehand so you can make decisions, and convenience to the customer. Jerry Ward has earned my business, and I will continue to go there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Yes I would recommend this dealership
I would like to say Jerry Ward for helping me purchase my vehicle the salesmen were very polite and friendly I didnt feel pressured thank Todd Dobsen and Russ Thomas.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
So appreciative
Russ Thomas and Jerry Ward did everything they could to help me and they finally got me in the car I wanted! I am so thankful for them and appreciate them very much! I would recommend them to anyone who is looking for a new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Went above and beyond to help
I’m very thankful for the assistance Mike and all the staff here gave us. We had difficulty with our lender even after years of faithful payments and multiple loans. They worked for 3 days to make sure we got the best deal. I recommend anyone that is looking for a vehicle to give them a try
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car