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Jerry Ward Autoplex

(1,601 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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The Best!

Goes the second mile. I wouldn’t go anywhere else! The sales staff and Amy are the best!!!! He can get your dream 🚗! Thank you for all you do! I don’t dread buying a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First car purchase

Jerry Ward, Norman Lee, Matt Dunn, and Todd Petty all were excellent in helping me purchase my first car! I went in not knowing a lot about purchasing a car but they made my experience one I wont forget! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast & Easy

My family has used Norman Lee as our vehicle man for years. He's trustworthy, loyal, friendly and an all around great man. He will do whatever he can to get you a great price on a great vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best service

Mike and Russ were very friendly and helped me get a great used car. I will be back and i will also recommend my frieds to Jerry wards

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly and Professional

Great dealership to work with, very pleased with our experience and the car we purchased. We shopped Memphis and Jackson dealerships but ended up buying local...bigger dealerships isn’t always better! We have already recommended this place to others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful experience

Mike and Russ were great!!! No stress, clear terms deal! They Very flexible!!! We will work with them again when the time comes!!!! Thanks again!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

I came in on a Monday night right before close and talked to Tony about getting me in a new vehicle. I didn't think I would be able to get one. Tony did what he does and got me in a vehicle. I'd recommend buying a car from him. He's a good guy at a great place full of great people. Jerry Ward's Autoplex will get my business from here on out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very Happy

Was very pleased with the help. Friendly and courteous, worked with us to meet our needs and what we were looking for. Would recommend them to anyone looking for a car to buy. Thank you Mike Akers for all your help. William and Tracy Moran

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thanks Jerry Ward

Thanks, Jerry Ward for the awesome first-time car buying experience! Tony was very helpful and got me into the car I wanted! They surely make you feel like family! I would recommend anyone looking for a car to go to them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Danny, thanks for taking the time out of your day to write a review. We are glad that we could help you get in the car you wanted! We hope to keep serving you again for a long time! Thank you!!

Best experience could not have been better!

Everything about Jerry ward autoplex is amazing! I would not and could not be driving my dream vehicle right now if it wasn’t for them! Matt Dunn, Norman lee, Jerry ward, and tim long all went way further than above and beyond! I recommend to anyone near and far. If you haven’t been to see these guys your missing out! #dontdreamitdriveit That hashtag is true! I’ve been dreaming about having it and now I’m driving it thanks to these awesome guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the kind words! You guys rock!!