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Jerry Ward Autoplex

(1,601 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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Wonderful experience

This was the easiest vehicle purchase I have ever made. I felt as if I was treated like family. All the staff was super nice. I have never had an experience like this. I was not worried about being lied to or beaten out of my money. I have never been more pleased. Thanks Tony!!!! You were wonderful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful

JERRY WARDS IS A WONDERFUL PLACE TO GET A TRUCK. The salesman are really nice and go out of their way to get you in a new ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Fantastic Car Buying Experience

Russ and Tony were instrumental in the buying process. They walked us through everything, got us the best deal possible and were kind and generous throughout. It was also the quickest car buying experience I've ever had. I recommend them whole heartedly. Local, neighborly businesses aren't gone. Jerry Ward is fantastic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very eager to help

They tried very hard to make me happy, and helped me get my vehicle at a good price. They took the time needed for me to be sure I wanted the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great buying experience!! 10 stars!!

Tony gave me the best experience during my purchase of my new Buick Enclave. He listened to all my questions and gave me real answers that made me feel comfortable to move forward with the purchase. Very good experience!! 10 stars if it would let me!! Thank you again Tony. I’ll buy from you again. Also Tim made the financing process a breeze!! Thanks again Jerry Ward autoplex!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

2015 Dart

Tony Dobson made this a wonderful buying experience. Very easy to work with and super friendly. Everyone at the office was super great and friendly as well the day of purchase. Would definitely recommend them and will definitely look to them for future car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

ALWAYS a great experience.

Outstanding customer service as always! The staff was INCREDIBLE to work with. They had a great inventory, and the price was right. Thank you to everyone at Jerry Ward Autoplex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Genuinely good folks!

Russ and Tony went above and beyond to make us confident in our purchase, and made sure we were happy . Not only did they make the financing easy, but eased all of our worries! Thank you Jerry Ward Auto !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience all around!

Tony was great to work with. He was understanding of our budget and needs. Quick responses to our questions allowed for a quick purchase! Appreciate all their help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience!

The staff at Jerry Ward was extremely friendly! Garrett was very helpful in assisting me with vehicle purchase! I would highly recommend anyone looking for a good friendly dealership to go visit Jerry Ward first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.