Reviews
Best dealership ever!!
My fiance and I have been looking for the right car for our family for about 6 months now. Norman Lee met my husband at a convenient store and he gave him his card and told him to apply online. We hesitated for a few days thinking it would be a waste of time. But we decided to give it a try. Norman Lee was amazing at helping us find the right one. He answered all our questions and went above and beyond to make sure we were satisfied. After meeting Norman we met Russ Thomas, another amazing salesman! He did not give up on getting us approved for our car!! Thank you Russ Thomas and Norman Lee for letting us join the Jerry Ward family!! I reccommend to everyone i know to go to jerry ward Autoplex and ask for Norman Lee or Russ Thomas! I promise you wont be disappointed!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
Tony went above and beyond to make sure I got a good deal and put me in a great vehicle. Very happy with my purchase today
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very accommodating!
They all went above and beyond any other salesman I have ever dealt with. I noticed a ding on the vechicle and before the end of the day they had it completely repaired. Very kind gentleman. They treated me as if I was family, not a customer. I will highly recommend this dealership to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Job
I met one of the salesmen on the lot while I was looking at a certain vehicle and the car sitting right beside it caught my eye. Norman informed me the information about the Mazda CX-5 and from there I took a test drive and fell in love with it. Norman and Jerry personally made sure that my deal was to my satisfaction. When working with Tim in finance, he made it very clear on what ppw was needed and exactly what I was signing. I would highly recommend Jerry Ward Autoplex.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Such an amazing dealership!
Tony Dobson worked with us in so many ways! This has been such an amazing experience. They worked around our schedule and planned everything around what WE could afford! Go see Tony and drive off in a car better than what you showed up in. Tony & Russ are by far the best people to work with on getting a nicer newer car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome customer service.
Toni was awesome helping me with every aspect. I would definitely go to him again for my next car. Everyone at the dealership was helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome
The guys here were amazing and did all they could to get me in a new vehicle. Cant appreciate them enough for the work they did.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place to get a car!
Russ at Jerry Ward Autoplex made my experience with buying a car easy and comfortable. I would recommend him to anyone wanting a friendly and enjoyable experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchased a vehicle
purchased a vehicle from this dealership and was shown much courtesy and respect. Mr Jerry Ward and his staff made this purchase so easy and I felt very comfortable and they made me feel at ease and helped me with every detail and explained each aspect of the vehicle. Jerry and his staff dreamed it and now I am driving it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jerry ward, Best buying experience ive ever had!
Best place to ever buy a vehicle, if they dont have what you want, they will find what you want regardless of make, model, or color. They can get it. Best customer service ive ever had, quick and easy approval and nicest people you will ever meet work there. The best ones there other than jerry ward are russ thomas, tim long and norman lee
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car