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Jerry Ward Autoplex

(1,600 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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Excellent service

I would recommend Russ Thomas and Matt Dunn to anyone looking for a new or used car. Best experience buying a car ever. They made me feel like I mattered and went above and beyond to get me in my car. Completely happy with my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excelent

Every one in the dealership was friendly even the ones I didn’t deal with vehicle is what I wanted , price was good , trade in was a good fair price very helpful in all parts of the deal. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The best dealership in the world

If anyone is looking for any kind of car Jerry Ward Autoplex is the one to go to they have treated me just like I new them for years they will work with you and they are just so nice I highly recommend Jerry Ward Autoplex and they are true to there word thanks and god bless

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Buying a vehicle

Best service would highly recommended them for all your new and pre - own needs !! Go see Matt Dunn or Mike Akers their the best around!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easiest Car Deal Ever

From beginning to end, we were pleased with the vehicle, the deal, and the guys at Jerry Ward Autoplex. We just bought a GMC Acadia and dealt with Matt, Tim and Todd. All three are knowledgeable and friendly and went out of their way to make sure we were happy. Nothing like dealing with good local people who service what they sell!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy buying experience

Mr. Akers was very upfront and honest about the condition of the vehicle and answered all of my questions before I made the trip. He was helpful after the sale by sending the Carfax via email since I forgot to get a copy of it while I was there. Overall it was the least stressful and easiest vehicle buying experience I’ve ever had at a dealership. If you are in the market for a used vehicle I highly recommend you give Jerry Ward Autoplex a chance to earn you business. Everyone I dealt with at the dealership was very pleasant to deal with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

#1 Dealer

We appreciate Norman Lee, Tim Long, Matt Dunn, Todd Petty, and Jerry Ward! Norman Lee helped us find exactly what we wanted as a family of four. They not only sold us a very nice Dodge Durango. They worked with us to get a great price and interest rate. We highly recommend them for anyone looking for a new ride. Ask for Norman Lee and he will treat you like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome

They made buying a car extremely easy and painless. They worked with me on my down payment and my monthly payments. I will be buying from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Salws staff were caring.

I have purchased many vehicles in my 67 years. I was prepared for the 'hard sell". Instead, I was listened to,and treated like an honored guest. I would DEFINITLY reccomend Jerry Ward dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best dealership ever!!

My fiance and I have been looking for the right car for our family for about 6 months now. Norman Lee met my husband at a convenient store and he gave him his card and told him to apply online. We hesitated for a few days thinking it would be a waste of time. But we decided to give it a try. Norman Lee was amazing at helping us find the right one. He answered all our questions and went above and beyond to make sure we were satisfied. After meeting Norman we met Russ Thomas, another amazing salesman! He did not give up on getting us approved for our car!! Thank you Russ Thomas and Norman Lee for letting us join the Jerry Ward family!! I reccommend to everyone i know to go to jerry ward Autoplex and ask for Norman Lee or Russ Thomas! I promise you wont be disappointed!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.