Reviews
Jackpot on a new car!!
Tony Dobson and Mr. Russ went out of their way to get me financed for a vehicle. If you do not have good credit they can sprinkle the magic dust and make it happen. They are all very nice and helpful. They explain every detail to you. I could not be happier with their service and my new car. Make sure to see Tony before you go to any other dealer!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome, awesome, awesome!!
Tony was very kind and very patient even when I was frustrated he remained calm. He made sure I understood everything that was going on. He made me leaving in the car I wanted his number 1 priority.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If you need a new or a used or a pre-owned car go to Jerry W
If you need a vehicle go to Jerry Ward Autoplex and let Tony Dobson fix you up with a vehicle I went and talk to Jerry about a vehicle told him what I wanted and how much I wanted to pay down when online filled out a credit app Tony called me back and within a matter of minutes he had me two choices that I was approved for go by Jerry Ward Autoplex and let Tony hook you up with a vehicle that will fit your budget
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought a Jeep Compass today, the salesman was Norman Lee!
Norman was very easy to talk to and knew everything about the Jeep, he was so helpful,i drove the Jeep around town , Norman was so nice about letting me take it to show my husband, I would say if you are looking to buy go see Norman at Jerry Ward's in Union City, he will treat you right!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Absolutely wonderful!
Mr. Tony was more than helpful throughout this whole process. He made it all go so smoothly. He is very friendly and professional. I would absolutely recommend for anyone to go see them and let them get you in what you are looking for. The whole staff was great and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful and straight forward
Had a great experience! We have bought other vehicles here before. Have never had a car/truck we didn't love. They were not pushy or condescending(whether they thought we were going to make a purchase or not). A very community centered and focused dealership...Very nice selection of vehicles, so if you are ever looking for a vehicle go see Norman and Tim!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
5 star rating
They were courteous and very helpful as always. That is what keeps us coming back. They are very professional. And if we ever have a problem it has always been fixed and in a timely matter. I would recommend these guys to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
they are great people extremely nice. I'm Happy
They made sure I had a vehicle I could afford. Thanks so much. My children and I are so happy and relieved. A big fat THANKYOU from the Meetze's family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Russ is my new favorite person!
I had an absolutely dismal outlook on getting a car before I met Russ @JerryWardAutoplex. I had very little hope because my credit was terrible. Russ saw the bright side of things and was able to get me financed when NOBODY else could. I had been to dealership after dealership after dealership and been turned down almost immediately at every one of them. Not only did he get me into a car, but it was way more car than I ever even hoped for considering my credit score. Russ was more than hospitable throughout the whole experience and I feel like you couldn’t ask for a more honest salesman. He underpromised and overdelivered. Thank you so much Russ and thank you too Jerry. I will be more than happy to send you guys any business I can and mine in the future as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience!
My husband and I had a great experience purchasing our new vehicle. They were very professional and worked very hard to make my experience worth driving from Paducah, Ky. I would highly recommend them to anyone looking for a new vehicle. It is worth the drive for the professionalism. Thanks again for everything!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car