Reviews
Great business
Mr. Tony Dobson was professional and extremely caring. He works hard to get his costumers a great deal. We found him honest and knowledgeable about his business and the vehicles he sales. We would recommend him to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tony is the man!
I could not have asked for more. I have the truck I really wanted at a good price. Tony Dotson went above and beyond. Best car buying experience I have ever had. Thanks Tony.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service
I filled out an online application and was contacted by Saleman Tony Dobson. Tony worked with me, even when I was about to throw in the towel, he kept working. Tony was persistent in finding the perfect vehicle for me and did just that!!! If you are in need of a vehicle and want someone dedicated to helping you obtain the perfect deal, please stop by Jerry Ward Autoplex and see Tony Dobson!! Thanks to Russ Thomas as well!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer
I was very upset at first but Mr Tony and Jerry made sure that I was going leave and be very pleased. I will continue to do business with them and recommend them to anybody. Thank you Tony and Jerry.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Place
Jerry Ward and the whole crew welcomed us as soon as we pulled up. We told them what we wanted and what we could do and they jumped right on it. He is right, I have been dreaming it and they made it possible for me to drive it. Everything was a great experience through the whole process. Thanks so much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They went above and beyond for us.
Our truck was totaled at no fault of our own. We walked in to Jerry Ward Autoplex, explaining what had happened and we had to deal with the insurance. We told them we wanted another truck along with other things. It took us several weeks dealing with the insurance and working with four great men (Jerry, Norman, Mike, and Tim). These men went above and beyond what others would have done. They listened to us and found exactly what we wanted. We highly recommend them for all your needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pleasant Experience
We traded our Nissan Maxima for a much needed SUV. We were worried that we wouldn’t get much for our car, but Jerry Ward’s team went above and beyond to get us the most on our trade in. They worked hard to get us in a vehicle we never thought we could afford. We are super happy and would recommend Jerry Ward’s Autoplex to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were helpful nice and courteous. My experience was grea
Russ Thomas was very helpful.. Everyone @ Jerry Ward's is friendly. If you want a new or used car go to Jerry wards. Thank you Russ Thomas for my beautiful car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service Review
Service Dept. Very friendly and helpful. Jamie went out of her way to help me get what I wanted and when. Adam as always did a great job of servicing my Buick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful experience of purchase of 2016 Ford F-150 4WD
I rode around for 20 minutes wanting to pull in and test drive. I’ve been wanting a truck so I don’t have to depend on anyone else. I’m so thankful Russ Thomas is back with his friend Jerry Ward. I’ve dealt with Russ and Jerry in the past at another local dealership. These GUYS rock!! They have great service and made it possible for me to trade and get my truck!! Thanks to Russ Thomas for always being professional and making sure his customers needs and wants are met.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car