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Jerry Ward Autoplex

(1,595 reviews)
Visit Jerry Ward Autoplex
Sales hours:
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Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,595 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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Great business

Mr. Tony Dobson was professional and extremely caring. He works hard to get his costumers a great deal. We found him honest and knowledgeable about his business and the vehicles he sales. We would recommend him to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Tony is the man!

I could not have asked for more. I have the truck I really wanted at a good price. Tony Dotson went above and beyond. Best car buying experience I have ever had. Thanks Tony.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service

I filled out an online application and was contacted by Saleman Tony Dobson. Tony worked with me, even when I was about to throw in the towel, he kept working. Tony was persistent in finding the perfect vehicle for me and did just that!!! If you are in need of a vehicle and want someone dedicated to helping you obtain the perfect deal, please stop by Jerry Ward Autoplex and see Tony Dobson!! Thanks to Russ Thomas as well!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Customer

I was very upset at first but Mr Tony and Jerry made sure that I was going leave and be very pleased. I will continue to do business with them and recommend them to anybody. Thank you Tony and Jerry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best Place

Jerry Ward and the whole crew welcomed us as soon as we pulled up. We told them what we wanted and what we could do and they jumped right on it. He is right, I have been dreaming it and they made it possible for me to drive it. Everything was a great experience through the whole process. Thanks so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They went above and beyond for us.

Our truck was totaled at no fault of our own. We walked in to Jerry Ward Autoplex, explaining what had happened and we had to deal with the insurance. We told them we wanted another truck along with other things. It took us several weeks dealing with the insurance and working with four great men (Jerry, Norman, Mike, and Tim). These men went above and beyond what others would have done. They listened to us and found exactly what we wanted. We highly recommend them for all your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Pleasant Experience

We traded our Nissan Maxima for a much needed SUV. We were worried that we wouldn’t get much for our car, but Jerry Ward’s team went above and beyond to get us the most on our trade in. They worked hard to get us in a vehicle we never thought we could afford. We are super happy and would recommend Jerry Ward’s Autoplex to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were helpful nice and courteous. My experience was grea

Russ Thomas was very helpful.. Everyone @ Jerry Ward's is friendly. If you want a new or used car go to Jerry wards. Thank you Russ Thomas for my beautiful car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service Review

Service Dept. Very friendly and helpful. Jamie went out of her way to help me get what I wanted and when. Adam as always did a great job of servicing my Buick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful experience of purchase of 2016 Ford F-150 4WD

I rode around for 20 minutes wanting to pull in and test drive. I’ve been wanting a truck so I don’t have to depend on anyone else. I’m so thankful Russ Thomas is back with his friend Jerry Ward. I’ve dealt with Russ and Jerry in the past at another local dealership. These GUYS rock!! They have great service and made it possible for me to trade and get my truck!! Thanks to Russ Thomas for always being professional and making sure his customers needs and wants are met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.