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Jerry Ward Autoplex

(1,595 reviews)
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Sales hours:
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Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,595 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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AWESOME!!

Jerry knew I was looking for a certain car and he found it! He called me immediately, worked out the deal, and I'm on the road! Very personable, makes you feel you are the only customer he has and he taught me everything I needed to know about my car. Thanks Jerry Ward!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Highly Recommend

Highly recommended they did an awesome job getting me into my new/used truck I will always recommend them to everybody ask for Norman Lee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Job

They came to my work and took my car for a oil change. When they brought it back to me they had changed the oil, cleaned my car, checked my tires, and added washer fluid. It took them 3 hours to do all of this and then they brought my car back to me at work. I am very happy about that because my car was pretty dirty. I will continue to carry my vehicle for any work that needs to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Oil Change

They got my car in on time and was out around 30 minutes later and it was done at a very reasonable price. The employees are very nice also

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Oil change

Went into schedule an oil change. They had a cancellation so I was able to get in next. Not only were they quick but also friendly. I have dealt with this dealership before and have never been disappointed. The staff is always friendly. Adam and Jamie made me feel welcome. Good place Good people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Awesome place!

Tony was a pleasure to deal with! I would recommend anyone to do business with Jerry ward. Thank you guys again so much for all your help! I am more then pleased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great people

Great buying experience! From sales staff to finance, all was top notch! Stop by and see Tony! Great prices with a wide selection, A+ dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks guys, good luck to you Hayden in baseball at college! Tony Dobson - TonySellsCars

They are very accomadating to the customer's needs.

I called for an oil change on a Friday morning. Jaime was able to accommodate my request and they even came to pick up my vehicle and brought it back to my work. I appreciate their willingness to do this for customers like teachers who are not able to leave school for an appointment during the day! Amy Nolan also took my payment over the phone so it was very easy to get my oil changed. She was so very friendly and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

So easy!

Tony made the buying process easy from beginning to end. His patience with this very picky buyer was greatly appreciated! Go visit him at Jerry Ward Autoplex. Superb service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! Tony - TonySellsCars

Mike and Jerry did everything they could to help us!!

Mike and Jerry did everything they could to get our vehicle in our budget and they succeeded! Very friendly staff and they actually care about their customers! We will definitely be going to get our next vehicle from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.