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Porsche West Broward

(416 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2018 state dealer award
View 2 awards
2018 state dealer award
2018 consumer dealer award
New (866) 984-0813 (866) 984-0813
Used (866) 984-0816 (866) 984-0816
Service (888) 834-6807 (888) 834-6807

Reviews

(416 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche West Broward from DealerRater.

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Excellent employee

What a great salesman jean is. I think he deserves a raise.. this man made me feel so comfortable all the way through the end of the process..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Pleasant purchasing experience

I was impressed with the clean and immaculately kept facility from the moment I entered. Sales personnel, , Sam Nelson, was pleasant, upfront, courteous, and very patient with me from the beginning during price negotiation, trade in value determination, to finalizing the purchase. He followed up promptly with my questions few days later to offer additional assistance following the purchase. These are professional and service oriented people at West Broward Porsche.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Buying experience

I had the pleasure of working with Guy Frezin on a Porsche Panamera long distance from California. Jean was very responsive every time I called. The car was shipped in great shape and everything he said it would be. I want to say thanks Jean!! And I look forward to doing business again. Regards Chuck Vuytowecz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Knowledge and courtesy...excellence in customer service.

I recently leased a 911 Cab at Porsche West Broward. Jean Frezin welcomed me and my family to the Porsche West Broward experience. Great showroom. Very unique setting. Beautiful cars. Some very rare!. Jean was very courteous and knowledgeable. The overall experience was truly enjoyable. Friendly personnel and great customer service. My only stop when it comes to buy a Porsche!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Kris was excellent

Kris was an excelent representive, very professional from the first time we visit the dealer to the last day we close the deal, I will recommend him to all my friends and family, Fernando Paz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience!

This note is for Kris, Thank you for all your support. It has been a great experience in where you invested a lot of good resources to make it happened. You were an enabler to get to a true win-win outcome. You were kind and provided a lot of insights to make the best decision. If we were buying again two Porsches, we would definitively reach out to you. Also a big thank you to Atif who explained deeply all the financial process and took the time to provide recommendations for the best to me and my cars. Also Leo has been very supportive in the service department and he will be my guy every time I go, I trust him to take care of my cars! Thank you guys for all your support to make this my best experience ever for my first two Porsches. I will definitely look for you every time I will either buy/lease again a new Porsche/s or need service for my current ones. Count with my strong recommendation to anyone that would be a potential candidate to become member of this great Porsche family! Cheers with Bacardi and hope you've enjoyed it responsibly! :), all the best! Eduardo Cornejo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Alex of Porsche of West Broward was amazing

Let me start by saying that this was my first experience buying a Porsche. I had always dreaded going into car dealerships due to my prior experiences with dealerships. This was not the case with Alex and Porsche of West Broward. I was introduced to Alex when I was still debating between purchasing a Porsche Macan or Jaguar F Pace. Alex was very knowledgeable from the get go and explained some of the differences while highlighting the benefits of the Porsche. For Alex, it is more than a 9-6 job. He goes above and beyond and often can be reached even after hours....he is truly passionate about Porsche and it shows. I am not the easiest customer....especially when it comes to a large purchase. I highly recommend Alex for superb knowledge, friendliness and above and beyond customer support!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Top flight experience.

Excellent experience buying a new Porsche Macan through Kris Mroz. Every aspect was professional and sevice focused throughout. Could not be more satisfied. Bill D

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best experience!

Kris Mroz was absolutely fantastic, great service and customer experience. Kris went the extra mile, found me the exact vehicle I wanted. He is such a great and helpful person when it comes to Porsche and their amazing line of cars and products. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Kris Mroz is someone I would buy another car from!

Kris Mroz was patient beyond belief! After we had picked out our car and the paper work was being prepared we changed our mind and picked out an even better Porsche. He gladly respected our decision. I would definitely recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Michelle, We are thrilled to hear Kris provided you with the high quality service you deserve! We will be sure to commend him on a job well done. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, Porsche West Broward