Murdock Volkswagen of Logan

One of the best, straightforward, and comfortable car buying experiences I’ve had. It was nice to have all aspects of the experience tailored to the nature of my car buying intentions. Nothing pushed that didn’t make sense for my situation.

Tanner was great thanks for great service. Very professional very knowledgeable thanks again for being so awesome.

Been to this service department several times. Will NEVER go back again. I have an older 2006 "VW". I have taken it in for various services, or a leak or something. I generally get "the" run around. "We'll, it could be this or it could be that ECT. They ALWAYS find something ELSE has to be fixed to get the original problem fixed! I have never taken my vehicle home from THIS place that within a week there is something totally different that needs to be fixed. I've taken my vehicle to a local mechanic, he is able to diagnose and fix the immediate problem WITHOUT something else going wrong within the week. I'm not saying that they "sabotage" my car HOWEVER that's the experience I have had with this service department!

Drew, was very good and fast in the process of getting a car. I would recommend him to anyone 10/10.

Drew was really good with selling and explaining the process of getting me a new car

Great people, very helpful! Service category in Sales needs work, however. Really enjoy "New Car", used purchase. Salesman Chris and Finance Greg very good to work with.

I was by looking for a replacement pickup for one that had been totaled out in an accident, Murdock VW happened to have what I was looking for. I’m from out of state, put in a request online for more info on the pickup and was contacted by Vance. He was easy to work with, got the answers to questions I had. With a little negotiating back and forth we agreed to a fair price for both parties. I’d not hesitate to work with him again and if you are coming from out of town/state like I was and are looking for a good place to eat and Vance recommends the Beehive Grill, definitely give it a try, you’ll not be disappointed.

I was told I was purchasing paint protection that they never scheduled to install. I sold car and asked for a refund of my 900 dollars. Now they say it is a warranty I purchased. The paint protection isn’t what I paid for. Now they say The only way I get a refund is by purchasing another car from them. Do not purchase any type of extra warranty or paint protection plans from them. Service department will drop the ball and then the management team will not take care of the customers. I will never get my lousy 900 dollars refunded, but I will give them bad reviews accross every social media platform I possibly can for years to come! Then instead of taking care of the customer they will just reply to the review arguing why they feel they are right all over 900 dollars that they admitted to dropping the ball on their dnd by not contacting me to schedule the service I paid for. Do not deal with this dealer!!!

Purchase was a nightmare took more then half the day. Said no several times to the extra warranty n protection coating plans. Finally agreed when the finance person got our payment less with the plans. They said it was all refundable if coating was never installed or if we changed our mind. They never contacted us to install as promised. We had to set it up but before installed we sold the car. They will not give back what we paid for service never received. I would never trust them again and I buy a vehicle every other year and have for the last 20 years.

Adam Cook is all around a great salesperson. The Finance Team worked hard to get an acceptable deal for trading in my car on a Taos.