Reviews
Hi, I want to make exclusive mention to Ernesto for being
Hi, I want to make exclusive mention to Ernesto for being such a nice salesman. At no time did he pressure me for anything but gave me a lot of guidance. Friendly and professional
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
El empleado Ernesto es el que mejor me atendió en éste
El empleado Ernesto es el que mejor me atendió en éste lugar. Sin duda alguna. Es carismático y muy informativo. Estoy muy satisfecho con su atención y lo recomiendo a cualquiera que vaya a éste concesionario.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ernesto is an excellent young man, that guy really knows
Ernesto is an excellent young man, that guy really knows how to make his clients feel comfortable. He conveys confidence and is quite pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very satisfied with Mr.
Very satisfied with Mr. Ernesto's attention, he clarified all my doubts and I am even more confident in making a purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Estuve viendo todos los autod que tienen en el lote, es
Estuve viendo todos los autod que tienen en el lote, es muy buen lugar gracias a ernesto por toda du ayuda!! Ernesto 10/10
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
BY FAR the worst Dealership I have encountered
Purchased over 30 vehicles in my life time and this is BY FAR the worst Dealership I have encountered. Stay clear of this cesspool. My honest opinion is to stay away from the Ford product altogether, but if you do not mind overpriced garage then at the very least purchase your junk elsewhere.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Allen, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (305) 247-5112 so we can work towards a resolution. We look forward to hearing from you. Take care!
Ask for Wilma
If you should find yourself doing business with Lorenzo Ford please ask for Wilma. Wilma was the diamond amongst all the coal. She goes above and beyond to help you find the car you are looking for and make your purchase as smooth as possible. On the other hand the finance manager is one of the most rude people I have ever done business with. I am not going to go into length about my experience at Lorenzo Ford. I am only thankful that Wilma was the sales person who was helping me.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities 2.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Ask for Izzy and Ariel !
Izzy and Ariel were amazing! They were kind and willing to help in any way they could! Totally recommend seeing them if you’re thinking of buying a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sara, thank you for your kind review; we are happy to pass along your comments to the team here at Lorenzo Ford! Please let us know if there is ever anything else we can do for you! Safe travels!
Lorenzo Ford
As soon as we arrived, we met with Izzy, a professional and funny salesperson! Later, we were fortunate to meet Ariel at the financial office, who worked extremely hard to get us a good deal! Both are highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Roberto, thank you for leaving such a great review and high star rating. Thanks again for the recommendation, and have an amazing day!
Service was good!
We brought a new car from Lorenzo Nissan I was very happy with the service received by Luis Martin I rate the sales person five star very pleased with our purchase Luis Martin (the sales person)made the full process painless
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!