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Lorenzo Ford

(841 reviews)
Visit Lorenzo Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–3:30pm
Sunday 11:00am–7:00pm Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (877) 264-7709 (877) 264-7709
Used (866) 540-7782 (866) 540-7782
Service (866) 956-0482 (866) 956-0482

Reviews

(841 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lorenzo Ford from DealerRater.

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I would recommend

Thank you Jean Corechi. Amazing customer service, felt really welcomed and extremly happy with my 2021 Nissan rouge sv once again thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Elisa, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Lorenzo Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Recomendación vendedor.

Fui atendido excelentemente por el Sr. Jean Carchi, quien muy amablemente me enseñó todas los vehículos que tenías disposición de acuerdo a mis requirimientos, lo cual lo realizó en una forma muy acertada y profesional, por lo tanto, recomiendo al dealer Lorenzo Ford en Honestidad, especialmente la atención del Sr. jean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Gustavo, ¡estamos muy contentos de leer tan buena reseña sobre Lorenzo Ford! Si alguna vez necesita algo más de nosotros, no dude en llamarnos o pasar por aquí. ¡Que tengas un día increíble!

I recently had my Transit van serviced at Lorenzo Ford,...

I recently had my Transit van serviced at Lorenzo Ford, Service Writer Angelo was extremely professional and got me back on the road quickly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Used truck

Costmor Servece bad And not explain about car well ?and Low prices showing to the net If go there they will do legal robbery 😁

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Today I finally got the car I was looking for . It’s been...

Today I finally got the car I was looking for . It’s been a tough 2 months trying to look for a car thank you to Jesse Estrada that helped me find the car I wanted within my budget . If your looking for a good deal and leave with a car that day look for Jesse! The co workers were nice and very patient . I will be going again in the future for sure!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

While looking for an F-150 for my son I spoke with Arnold...

While looking for an F-150 for my son I spoke with Arnold and then Jesse. Both gentlemen were extremely helpful and assisted me in finding a suitable vehicle and putting together a deal that completely suited my budget. Jesse was particularly helpful and by far the most affable and perfectly mannered guy I came across in my quest to find an F-150 across many dealerships and garages. I would highly recommend these guys. RT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Process had a shaky start but I’m not easy to deal with....

Process had a shaky start but I’m not easy to deal with. My salesman Isidro, maintained his professionalism and really gave me the 5 star treatment anyone wants when spending a lot of money on a vehicle. I had to return a couple of months later and was treated like a King!!! They took care of me right away. I would highly recommend this dealer, especially Isidro, when you need to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Arrived on June 27, 2021 with intention to buy a pickup...

Arrived on June 27, 2021 with intention to buy a pickup truck and was recommended a salesman Luis Damas who failed to meet my needs.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Buenas, Recomiendo con gratitud a Lorenzo Ford Homested...

Buenas, Recomiendo con gratitud a Lorenzo Ford Homested por su muy cordial servicio de mano de Willie y Ana. Que para ser mi primer credito por un vehiculo, dieron el maximo posible para conseguirme el mejor deal en sus manos y acorde a mi presupuesto. De verdad muy agradecido y feliz de su trabajo muy amables y serviciales, increiblemente paciente Ana sobre todo! Att: Edgar Figueroa.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Contact Fraud

Worse place to get a car, customer service sucks, I do not recommend this dealer , they will overprice your car. And don’t give you any explanation. And they will not let you see any manager , always told me I had to make an appointment, appointment that they never made because they know there was a fraud on the contract

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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