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Lorenzo Ford

(849 reviews)
Visit Lorenzo Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–3:30pm
Sunday 11:00am–7:00pm Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (877) 264-7709 (877) 264-7709
Used (866) 540-7782 (866) 540-7782
Service (866) 956-0482 (866) 956-0482

Reviews

(849 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lorenzo Ford from DealerRater.

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Excellent service as always, the guys who take care of my...

Excellent service as always, the guys who take care of my ford was very kind and the service was fast. TY to Mike and all people that make this possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I was provided with great service with Mr. Luis Damas, he...

I was provided with great service with Mr. Luis Damas, he was attentive and made sure I was taken care of. I will definitely recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Angelo is great. Really helped me out. I'll be back. I...

Angelo is great. Really helped me out. I'll be back. I appreciate appointments actually meaning something. They obviously had reviewed the log, and knew I was coming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Five star service.

They are there to sell and to help the costumer,every inconvenience was result fast and profesional thanks to Manny and MR Ariel .Was the fastest car buying in my live , I LOVE FORD.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Angelo in service department, very polite, professional...

Angelo in service department, very polite, professional and wanting to help with problem I was experiencing with 2015 F-150. I am visiting friends and family here in Homestead, I reside in DeLand, Fl where I purchased the vehicle from DeLand Ford. Exceptional service and employees at Lorenzo Ford. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I took my truck in for an oil change and some warranty...

I took my truck in for an oil change and some warranty work. I have never had Angelo as a service advisor before, but he did an outstanding job. He took care of my concerns in a very professional and friendly way. I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Go To Place for Next Vehicle!

I first walked in to see a vehicle I found online, come to find out it was sold BUT Scot Holland, my sales rep, was so helpful from the moment he introduced himself. He sold me my first vehicle! It was used but once my credit it built, I will return for another vehicle! Thanks Lorenzo Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Regular Service Check

Nice job with Covid-19 precautions! Service Advisor Angelo did a great job getting me in and out on a Saturday morning, keeping me up to speed on the work as it progressed and providing a clear understanding of the condition of my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fixed my truck quick and at a very reasonable price.kept...

Fixed my truck quick and at a very reasonable price.kept in touch with me thru the repairs letting know what’s were needed and the cost .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Inventory was good. Service from Ziggy was fantastic. He...

Inventory was good. Service from Ziggy was fantastic. He knew all the answers to our questions & was very courteous. Very happy with our new 2020 Explorer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.