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Jim Trenary Ford

(50 reviews)
Visit Jim Trenary Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 8:00am–6:00pm
Tuesday 8:30am–6:00pm 8:00am–6:00pm
Wednesday 8:30am–8:00pm 8:00am–6:00pm
Thursday 8:30am–6:00pm 8:00am–6:00pm
Friday 8:30am–8:00pm 8:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (314) 266-7753 (314) 266-7753
Used (314) 266-7882 (314) 266-7882
Service (855) 871-0814 (855) 871-0814

Reviews

(50 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Trenary Ford from DealerRater.

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Just another thief in the car business

Everyone thank Jim and his family for adding a $12,000 markup to their electric F150. Thanks for caring about the people in your community. You should be proud.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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TLDR: We highly recommend this dealership!

TLDR: We highly recommend this dealership! Dave Doerhoff is professional and considerate. He always responds quickly and is trustworthy! Mark McGavic provides great financing services. Full review: We recently purchased a Raptor here and the whole experience is very positive! It’s the first time that we buy a vehicle out of state. When we put down a deposit, the Raptor was still at the plant. There was a shipping delay by Ford and Dave has always kept us updated. Mark helped us with the financing and explained the paperwork clearly. 10 minutes after we were on our way home, the raptor had a flashing engine light and the engine started trembling. We called Dave and he showed up quickly to handle the situation. The truck was towed back to the dealership and the engine was fixed in 2 days. They also offered reimbursement for flights to get us home and transportation for the truck. Although we were unlucky to have the engine issue, we were fortunate that Dave made everything smooth! Thank you Dave!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Hands down the best buying experience I’ve ever had. No...

Hands down the best buying experience I’ve ever had. No games, professional, willing to go out of their way and in and out fast. Would highly recommend checking out skim strength Ford. I will buy my Ford vehicles here for now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ed Rapien is my go-to for all my Ford vehicle purchases....

Ed Rapien is my go-to for all my Ford vehicle purchases. Ed is upfront and honest throughout the entire purchase process. I appreciate his professionalism, knowledge, and his personal touch to the entire vehicle purchasing process. Ed makes sure that I fully understand all vehicle features before leaving the dealership. I certainly appreciate the way Ed conducts business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Got a new super duty from Ed Rapien and he was upfront...

Got a new super duty from Ed Rapien and he was upfront and honest about the whole process keeping me updated when the truck should arrive and had all my paperwork ready to go when I got there it was the fastest I’ve ever bought a new truck thanks Ed for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great team at Jim Trenary all the guys there are very...

Great team at Jim Trenary all the guys there are very polite and professional. My purchase there went very smooth and quicker than I anticipated! Thanks again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My experience with Jim Trenary Ford was great! The...

My experience with Jim Trenary Ford was great! The process was quick and easy and everyone was very accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We have purchased our last 5 vehicles from Ed and will...

We have purchased our last 5 vehicles from Ed and will continue to buy all our vehicles from Ed. He’s the best. Thanks Ed for your attention to the details and finding us exactly what we wanted!💜💜

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Do not use the service department. They don't do the...

Do not use the service department. They don't do the checks that go with the oil change. We had a tire blow for there lack of inspection. Lucky no one was hurt. Was told the tires would be paid for (by text messages) never happened. Bottom line don't TRUST anyone at the dealership especially the service manager.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

We had a great experience. Ed was very good to work...

We had a great experience. Ed was very good to work with. He kept us informed during the whole process. Ed was courteous and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.