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Mercedes-Benz of McKinney

(883 reviews)
Visit Mercedes-Benz of McKinney
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (888) 650-0079 (888) 650-0079
Used (888) 650-0104 (888) 650-0104
Service (888) 654-5189 (888) 654-5189

Reviews

(883 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of McKinney from DealerRater.

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Andreas and the entire service team is awesome!

Andreas and the entire service team is awesome! Everyone is so welcoming, attentive, and provided service with a smile! You have a customer for as long as I am in a Mercedes and will be in the future purchasing my next vehicle from MB McKinney!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had such a great experience at Mercedes Benz all thanks

I had such a great experience at Mercedes Benz all thanks to Mr. Anthony. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Balkarn, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

I had a great experience bringing my vehicle in for

I had a great experience bringing my vehicle in for routine maintenance. The video inspection and detailed summary were super helpful—I really appreciate the transparency. I also worked with Stephen Wolston again, and he remembered both me and my car, which made the service feel personal. That kind of customer care stands out and is greatly appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Gigi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of McKinney. We can't wait to see you again, have a great day.

Service at this location is great especially Gabe.

Service at this location is great especially Gabe. They are always so helpful when we need them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Donna, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of McKinney. Please don't hesitate to reach out if there's anything additional we can do for you.

Great service, great service advisor Andreas.

Great service, great service advisor Andreas. My experience was exceptional and timely in getting in and out without an appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of McKinney. We can't wait to see you again, have a great day.

I dread taking my car in to a dealership or repair

I dread taking my car in to a dealership or repair facility. I put this appt off as long as possible. To my surprise, I absolutely enjoyed the entire experience here. From Gabe, the Service Coordinator, to the shuttle driver, everyone was exceptional. The dealership is well maintained, well run, and they go the extra mile for you. I will definitely go there for all my service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of McKinney. We can't wait to see you again, have a great day.

We want to thank the staff of McKinney for the care and

We want to thank the staff of McKinney for the care and attention they gave us. They answered all of questions and concerns. We highly recommend this dealership for amazing service. Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We hope to see you soon!

Fantastic dealership, from pricing to service.

Fantastic dealership, from pricing to service. I was truly impressed with both our salesperson and finance manager! I would highly recommend this dealership over other Mercedes dealerships in the DFW area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Buddy, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

They were so professional and answered all of my

They were so professional and answered all of my questions that i had to make sure when i left i knew what i was getting! I will definitely return and send friends and and family to the dealership ! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Carlena, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Easy ?

Easy ?. Deal was done with Sales Mgr the day before . We got to the dealership at 9:00 and left at noon with our new GLA 250?.. our 6th Mercedes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Pamela, we are so pleased you enjoyed your visit to Mercedes-Benz of McKinney! We look forward to your next visit! Take care!