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Mercedes-Benz of McKinney

(912 reviews)
Visit Mercedes-Benz of McKinney
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (888) 650-0079 (888) 650-0079
Used (888) 650-0104 (888) 650-0104
Service (888) 654-5189 (888) 654-5189

Reviews

(912 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of McKinney from DealerRater.

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My experience was great.

My experience was great. Their services are second to none. Their customer service is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of McKinney. We can't wait to see you again, have a great day.

Just bought a Mercedes—huge thanks to the salesman, super

Just bought a Mercedes—huge thanks to the salesman, super helpful and made everything smooth!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Joseph, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of McKinney. We can't wait to see you again, have a great day.

I’m very satisfied about their services.

I’m very satisfied about their services.I would recommend everyone should come this location

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of McKinney. We can't wait to see you again, have a great day.

Bought 2023 S580 CPO and Mercedes-Benz of McKinney

Bought 2023 S580 CPO and Mercedes-Benz of McKinney offered unlimited compliment Hand Car Wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mohammad, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of McKinney. We can't wait to see you again, have a great day.

Kenny and the Vietnamese financial guys did an excellent

Kenny and the Vietnamese financial guys did an excellent job! I?m happy with my purchase today. I would recommend everyone who need to buy a Mecredes from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Emma, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

Got me in and out quickly.

Got me in and out quickly. I'm excited to get back driving! Very friendly and understanding staff I met today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of McKinney. We can't wait to see you again, have a great day.

Friendly, courteous and knowledgeable.

Friendly, courteous and knowledgeable. Each team member treated me with respect and kept me informed on the status of my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

Adrea is the best.

Adrea is the best. He is excellent. Thank you Andrea for the excellent Service rendered .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

We had a great experience!

We had a great experience!! We got exactly what we wanted!! It?s not easy to find what you?re looking for but this dealership knocked it out the park!! 2 for 2!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dexster, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Finally found a long-term problem.

Finally found a long-term problem. Loaner, wash and vacuum greatly appreciated. Gabe is the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so happy we were able to help you out! We can't wait to see you again, have a great day.