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(178 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Total Motors of Le Mars from DealerRater.

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Awesome experience again. Highly recommend Total M

6th Equinox I have purchased from Dave Dirks. Dave is very customer centered and very knowledgeable. Total Motors provides a very pressure free shopping experience. With Dave Dirks as your consultant you will enter as a customer and exit as a friend. HIGHLY RECOMMEND!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Total was very professilnal

We had great service thanks to Dylan he was amazing and did awsome job. Cris did awsome job with the financial part of the job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Never gave me a second key to car

I purchased a car here 9 months ago. They only gave me one key. They said they would send me another one. I have contacted them many times about it. Not impressed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Jason, we apologize for the missed communication with your second key. The key should actually be on it's way to you. Thanks for reaching out, if this helps your experience we would greatly appreciate if you considered adjusting your rating. Thanks and have a great day.

Always the Best

Needed my windshield replaced--Called on Monday, windshield was in on Tuesday and replaced by Wednesday afternoon. Can't ask for better service than that!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service all around!

I’ve always been impressed with Total Motors Service and Collision departments and chose them over others available in the area. Because of those departments, we chose to trade up for a newer used car with Total Motors as our family grew from 3 to 4 kids and my truck was no longer large enough to deliver all of our family where we needed to go. Total Motors worked with me and got me good trade value for my truck and excellent, easily affordable payments for the remainder of my balance. Great people and Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Total Motors Shows Patients

The Sales personal and Finance personal are very professional and patient. I did not feel pressured into buying from Total after driving 5 different vehicles and dozens of questions. They gave me the time and information needed to make my vehicle purchase. Great vehicle selection with very competitive pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great vehicle buying experience! With a great team!

Everyone is very helpful and understanding. They recognize you as a customer and appreciate you while working for you to get the right vehicle! We would recommend that everyone give them a chance to create a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Great experience

I worked with Dylan and had an awesome experience. He was very understanding and helpful throughout the entire process. He wasn't pressuring at all and made me feel comfortable throughout this process. I would definitely go here again!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful Experience at Total Motors

Total Motors in Le Mars were always there when we had questions and helped us every bit of the way! Robert graciously worked with us and helped finance our van. He helped make it an easy process. I would recommend Total Motors to anyone who is looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thanks!

Dylan was extremely helpful, I found the car that I wanted right away. Knowledgable and friendly, fast and affordable. I would highly recommended him for purchasing a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.