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NFI Empire

(26 reviews)
Visit NFI Empire
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
(814) 240-5584 (814) 240-5584

Reviews

(26 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of NFI Empire from DealerRater.

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Worst people to buy a car from.

Worst people to buy a car from. The car has so much wrong with it when i got it finally. It needed rear wheel bearings seals, alternator, voltage regulator, new carburetor, Rear main seal. They told me the car needs nothing. Salesman never calls back. I could go on with more . Dont buy from them unless you look at the car there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
4 people out of 4 found this review helpful. Did you?
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The owner dosn't stand behind his vechical brought major

The owner dosn't stand behind his vechical brought major issue and he basically lied said they were fixed steering shook at 55mph and they said was the they fixed when brought to there shop put inspection sticker on with bad tyrods and other suspension issue between driving it there back 6 times issue wasn't resolved paid top dollar for there junk and poor management hopefully no one else buys from these shady characters......

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
9 people out of 9 found this review helpful. Did you?
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They contacted me based on my research on cars.

They contacted me based on my research on cars.com and I visited the show room today and their service was excellent, their prices reasonable, and the quality of their cars outstanding. Myself and my grandson who accompanied me to the showroom may both buy vehicles from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great team to work with, specially Nick who was very

Great team to work with, specially Nick who was very patience and delivered all expectations. I traveled 8 hours to meet him and came back driving home with a beautiful Cayenne Porsche! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No contact from dealer.

No contact from dealer. A bit disappointing to say the least. Will look elsewhere for a 67 Mustang.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hey Mel, this isn't the experience we want to provide. We're always moving 1967 Mustangs; you're sure to see one you like. Don't hesitate to give us another shout - we're here 6 days/week.

Currently selling a truck with 255k miles but listing it

Currently selling a truck with 255k miles but listing it as having 55k miles. Shameful business practices

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
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Dealer response

Hey Jason, this could be a number of things. Most likely the odometer rolled over because it doesn't have 6 digits, very common in older vehicles. Fortunately a simple conversation with one of us would straighten out the confusion. Further, throughout the sales process there are several practices in place, as required by law, to protect a customer from misleading odometer discrepancies. Please don't hesitate to call us if you have any concerns about our inventory, we're here 6 days a week.

Purchased a 1988 Oldsmobile Toronado that was on

Purchased a 1988 Oldsmobile Toronado that was on consignment. There were lots of pictures to view and I asked the sales person to take a video and point out any defects not listed or seen in photos. The only thing pointed out was an area of touch up paint. I didn't have an independent inspection and I should have. ALWAYS have car inspected if buying online and you cant be there. The car arrived without the documentation history promised, damage to front passenger fender and a warning light light showing that the A/C had an issue. These defects should've been noted. I paid double what these cars go for to have the best of the best as described. The sales person and manager didn't respond to my concerns from emails and calls. They WILL NOT ADDRESS CONCERNS after sale. The car remained listed for nearly 60 days and the title was not received until one week before 60 day tags expired. Again, the sales person and manager wouldn't respond to questions. I did finally get ahold of the title lady and she was very friendly and helpful. That was the bad. I definitely recommend a pre-purchase inspection, ask about title and timing. PA LAW requires the listing to show that it is a consignment (not done) and that they have the title or lien documents on hand. The good, the purchase was easy and the car delivered quickly. The car is VERY nice and high quality despite the $2K in post purchase repairs. I love the car and am happy I purchased it, but think I should have paint $2K to $3K less based on repairs needed. And that would still be high for the model. So, the car is great. They were selling a quality vehicle. Had I done an inspection and been able to factor in the cost of repairs/damage, and had they been courteous enough to address my concerns and return emails/text and call post sale, I would've left a recommend review.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
6 people out of 7 found this review helpful. Did you?
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Dealer response

Thank you for the review and update Anthony. We are happy to hear that you are happy with your purchase and that the vehicle is high quality. We did price the vehicle as such based on the market value of the vehicle. We are however disappointed that you did not get responded to after taking possession of the vehicle about your concerns. This is not our policy, and our management team is not hard to reach. We will discuss with the sales staff that assisted you with your purchase. We do not discourage anyone from doing a third party inspection when necessary and we do provide any service records upon request. This vehicle is in fantastic shape for 36 years old and for only $12,991, so we do understand why hiring a third party inspector did not seem necessary. All vehicles listed for sale on consignment are identified with the proper paperwork physically in the window of the vehicle on the lot, as is required by PA state law. We do thank you for the concern on that matter. We hope you enjoy your new classic vehicle for many years to come!

Highly Recommend

Incredible buying and selling experience. I highly recommend buying or selling your vehicle here. World class experience. Every dealership should treat people they way you are treated here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Straight Garbage

NFI empire is absolutely HORRIBLE. Sold them a Bronco in May, well it’s July and I just received my check of $24,000 that bounced. I’ve been going back and forth the the owner justin fried for two months and now I’m going to the police.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
6 people out of 6 found this review helpful. Did you?
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Consignment sale experience.

Contact was Dan H , A great response. Dan was Friendly polite responsive and professional , his patients and sincerity in answering all our questions was an assurance that we needed . The staff was also polite friendly and professional ,they made the sale of the vintage MG B seamless .Thank You Dan and all the staff at NFI Job WELL DONE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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