Reviews
Great customer service and everyone is friendly.
Great customer service and everyone is friendly. My salesman was Copper and he answered all my questions in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations ULYSSA85, on your new Subaru! Thank you for shopping with Darrell and our sales team. We welcome your new car questions at 817-438-1700. Our goal is help you fully enjoy your vehicle. Take care, Doug Laymon, Sales Manager
Everyone was very helpful and kind.
Everyone was very helpful and kind. Matt was clear and I knew that my car was in good hands. Good atmosphere when I picked up my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A.borko, We appreciate you at Five Star Subaru. Helping you care for your car is our focus and we welcome the chance to share our advice. Reach out to 817-438-1700 between visits if you need our knowledge. Thank you, Jake Ritter, Service Director
; wonderful service was great I enjoyed my viisit with
; wonderful service was great I enjoyed my viisit with Subaru of Grapevine also the staff is wonderful and very friendly.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Pgclark66, Thank you for allowing the Five Star Subaru service team to help you care for your car. Jaylon, Deion, or I can be reached at 817-438-1700. Let us know when you need our knowledge. Enjoy your adventures! Take care, Jake Ritter, Service Director
Jesse was helpful on helping me chose a vehicle and
Jesse was helpful on helping me chose a vehicle and guiding me on what difference between them. He was so nice and cares about his customers!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations Savanah! Jesse and the entire Five Star Subaru staff are excited to help you enjoy your new car. Stop by or call 817-438-1700 with technical or care questions. Have fun adventures. Thank you, Doug Laymon, Sales Manager
Everyone I worked with made for a pleasant and
Everyone I worked with made for a pleasant and professional experience. Sales and Finance were both very kind, friendly, and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sam, Thank you for shopping at Five Star Subaru. We do our best to make purchasing a vehicle efficient and pleasant. Frank, Corbin, or I can be reached at 817-438-1700. Give us a call if you would like to revisit our processes or the features on your Subaru. Enjoy! Best regards, Doug Laymon, Sales Manager
Excellent people, product, facility, price, good trade in
Excellent people, product, facility, price, good trade in price, good financing. Toyota has Jan but Sam Pack’s Five Star Subaru in Grapevine has Stephanie, she’s better.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fred, Congratulations on your purchase at Five Star Subaru. We are now focused on helping you enjoy your car. Stop by or call 817-438-1700. Let us know when you have technical or care concerns. Thank you for shopping with us. Best regards, Doug Laymon, Sales Manager
The dealership was good and had the perfect car that met
The dealership was good and had the perfect car that met our needs. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations, CGLITAKER, on your purchase at Five Star Subaru. Customer service continues and we want to hear from you at 817-438-1700. If you have technical or care questions, give us a call. Thank you, Doug Laymon, Sales Manager
I bought and have been taking my Subaru Outback to
I bought and have been taking my Subaru Outback to Grapevine Subaru for all all my service and maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nugrammi, We value the chance to help with your auto care at Five Star Subaru. Our goal is to help you continue to enjoy your Outback. Reach Mike and our team at 817-438-1700 whenever you need vehicle advice. Safe travels, Jake Ritter, Service Director
Deion took care of my car quickly and even had it
Deion took care of my car quickly and even had it vacuumed and washed. He explained future service I would need, so I could plan for it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bihnfeldt, We appreciate you and your business at Five Star Subaru. Reach Deion and our service team at 817-438-1700 when you need automotive advice. We are here for you. Thank you, Jake Ritter, Service Director
Friendly, professional and knowledgeable, an overall
Friendly, professional and knowledgeable, an overall good experience. Great car and lots of great features.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
DDUNBAR810, Congratulations on your new car from Five Star Subaru. Stop by or call us at 817-438-1700 if you would like to revisit the features on your Subaru. Your complete satisfaction with your purchase is the goal. Thank you, Doug Laymon, Sales Manager