Reviews
Our salesman Ron Singuluri, sales manager Steve and
Our salesman Ron Singuluri, sales manager Steve and Finance officer Corbin were excellent. We felt we got a good deal on the car and left the dealership with one of the best car buying experiences we ever had. Never bought a Subaru before but if we buy another one, will definitely come to this location. We negotiated a price via email correspondence, came to the dealer ship and spent about 2 hours inspecting and driving the car and finishing up the paperwork including financing. We also felt we were treated fairly on our old car's trade in value. This is how car buying should be.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, arialam, on your new car from Five Star Subaru. We are excited to help you enjoy the Subaru brand. Let us know when you have questions at 817-438-1700. We are here to make your ownership experience a great one. Thank you, Doug Laymon, Sales Manager
3rd Subaru from five star and I couldn’t be happier.
3rd Subaru from five star and I couldn’t be happier. Coop is the best!! The whole team at five star are kind, helpful and very friendly. I’ll be a five star subaru lifer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Chris, for your loyalty to Five Star Subaru! We value working with you and welcome the chance to answer additional vehicle questions at 817-438-1700. We appreciate you and your business! Best regards, Doug Laymon, Sales Manager
Clean and professional.
Clean and professional. I was treated as THE CUSTOMER, which I appreciate above all else
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
MPRESKENIS1, We value the opportunity to help with your vehicle needs at Five Star Subaru. Thank you for sharing your experience. Should have anything else to share, please reach me at dlaymon@sampack.com or 817-438-1700. Your complete satisfaction is the goal. Take care, Doug Laymon, Sales Manager
Azreal is the best car salesperson I have ever worked
Azreal is the best car salesperson I have ever worked with - and I’ve worked with a bunch. Attentive, knowledgeable, and personable. I’d steal him away to sell Kubotas if I could.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gerald, Thank you for shopping at Five Star Subaru! Azrael is focused on customer service and we are lucky to have him on our team. When you have questions about your new Subaru, call 817-438-1700. We are here for all of your vehicle questions. Congratulations! Best regards, Doug Laymon, Sales Manager
Bill was awesome, friendly.
Bill was awesome, friendly. He explained everything about the car, the dealership and service department.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, ANACLAYPOOL! Thank you for recognizing Bill and Five Star Subaru. To revisit the features on your new car, please reach us at 817-438-1700. We appreciate the chance to share our knowledge. Best regards, Doug Laymon, Sales Manager
Nothing but an awesome experience.
Nothing but an awesome experience. Everyone that helped me out was amazing. Thank you. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Memo, for shopping at Five Star Subaru and recognizing our sales team. We are excited to help you enjoy your new car. Call us at 817-438-1700 with questions any time. Enjoy your adventures! Take care, Doug Laymon, Sales Manager
Greeted promptly, express service done in just over 1 hr
Greeted promptly, express service done in just over 1 hr as promised. Waiting area comfortable with snacks and drinks provided.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to rate your visit to the Five Star Subaru service center. Deion and our techs are ready to take your questions at 817-438-1700. Don't hesitate to give us a call. Safe travels, Jake Ritter, Service Director
I have always been pleased with the customer service at
I have always been pleased with the customer service at Grapevine Subaru. I pirchased my vehicle here in 2017 and would purchase a vehicle here again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rschraeder24, Focused customer service is a priority at Five Star Subaru. Thank you for not only buying your vehicle with us but also servicing your car here. We welcome you to call 817-438-1700 any time you have automotive needs. Best regards, Jake Ritter, Service Director
Always a pleasant visit at Subaru Grapevine.
Always a pleasant visit at Subaru Grapevine. Everyone is so helpful and friendly. If you need a Subaru (which I think you do) you should come here!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Shani, for your loyalty to Five Star Subaru. Our service team appreciates working with you. Helping you keep your car running well is the priority. Call Lauren, Dyson, or me at 817-438-1700 whenever you have maintenance concerns. Take care, Jake Ritter, Service Director
I contacted Jaime directly because we had a great
I contacted Jaime directly because we had a great experience with him on a previous purchase. He is pleasant, low-pressure, and courteous; obviously knows his cars, too, and was able to answer any question and point out the differences between models and trims. Kenny is also a personable individual who makes the "less fun" part of the transaction go smoothly and transparently. We'll be back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations, HAIMERICUS, on your latest car purchase at Five Star Subaru. Thank you for working with Jaime and our sales team. When we can be of further assistance, reach out to 817-438-1700. We are here for you. Best regards, Doug Laymon, Sales Manager