Reviews
Thank you Ruben!
Thank you Ruben! Thank you for being responsive to my concerns. The team is always extremely kind
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing a positive review of Ruben and Audi Calabasas!
Rafael helped me so much.
Rafael helped me so much. The whole team is great. They’ve been taking care of my car and me for six years and they’re always there when I need anything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shari, thank you for your loyalty and kind words about Rafael and the team at Audi Calabasas! We're delighted to have been able to assist you over the years. Looking forward to continuing our support whenever needed!
My first time at Audi Calabasas was a great experience.
My first time at Audi Calabasas was a great experience. Everyone was very friendly, the show room was very comfortable, and there was a nice selection of cars to choose from. My dealer Josch was especially helpful, by answering all of my questions and ensuring that I was happy with my purchase. I plan on going back for more advise regarding maintenance and additional options. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Owen, we're delighted to hear that your first visit to Audi Calabasas was a great experience! Josch and the team are always here to help with any questions or needs you may have. Enjoy your new car!
We had the 60k service done on our Etron.
We had the 60k service done on our Etron. We used Andrew again because of the excellent service we receive. He is very friendly and thorough and we recommend asking for him next time you go in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ray, thanks for sharing your experience! We're glad Andrew provided excellent service once again at Audi Calabasas. Your recommendation means a lot to us!
Michael at Audi Calabasas is the best!
Michael at Audi Calabasas is the best!!!! He is extremely knowledgeable, provides excellent customer experience and goes above and beyond! I absolutely loved my recent appointment!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dora, we're delighted to hear that Michael provided such an excellent experience at Audi Calabasas! Thanks for sharing your positive feedback and we look forward to seeing you again!
Raphael was amazing, his service level and responsiveness
Raphael was amazing, his service level and responsiveness is off the charts making for a great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steve, we're delighted to hear that Raphael provided exceptional service at Audi Calabasas. Thanks for sharing your positive experience!
great service Rafael made a very easy on us and got the
great service Rafael made a very easy on us and got the work done very quickly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nancy, thank you for sharing a positive review of Rafael and Audi Calabasas!
We had a non stressful, efficient, rewarding, no hassle
We had a non stressful, efficient, rewarding, no hassle experience. We purchased the car we wanted. Got thru the entire process in a timely manner. Can’t say anything negative. Thank you Kevin & Razi!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Laura, we're delighted to hear that Kevin and Razi made your experience at Audi Calabasas smooth and hassle-free. Enjoy your new car!
Always best and easiest experience, my car gets done same
Always best and easiest experience, my car gets done same day or the day after Rafael on top of his work, schedule a loaner when i need one
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Eli, we're delighted to hear that Rafael and the team at Audi Calabasas provided you with such efficient service. Thanks for sharing your positive experience!
Everything was great but the the charg for this service
Everything was great but the the charg for this service was way over priced, $520.00 for oil change and break fluid.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jay, we appreciate your feedback. We're glad to know you had a great experience at Audi Calabasas but sorry to learn about your concerns regarding the pricing. Please feel free to reach out if you would like to discuss this more directly. Thank you, Kenneth Frakes - Service Manager - 818-877-1955