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Autowise

(149 reviews)
Visit Autowise
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(321) 369-9136 (321) 369-9136

Reviews

(149 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autowise from DealerRater.

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Scott and everyone else were so helpful.

Scott and everyone else were so helpful. So thankful for this truck! It was definitely a gift from our Jesus. In His hands.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We bought our 2007 Toyota Solara from Autowise in January

We bought our 2007 Toyota Solara from Autowise in January 2024. We are VERY happy with our car and we enjoyed dealing with Autowise. It’s challenging and frankly scary trying to buy a car from far away but they did a great job of reassuring our concerns and making sure that we ended up with the car we were hoping for. We flew my husband down to Melbourne from Minneapolis. They were great! Aloha, Joanne

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had family that bought a car through them.

Had family that bought a car through them. Continues to run great and buying was an overall pleasant experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer beware!

Buyer beware!!! My husband is a disabled veteran and retired law enforcement and I am currently recovering from life saving surgery from mere weeks ago. My husband bought a 2013 BMW Convertible from Ashley on Sept 3 to celebrate my recovery. Autowise, Jose, replaced brakes and rotars on the car and used cheap parts which caused multiple issues. We only drove the car home when the problem occurred. They refuse to help us when it is their mechanic who did the subpar work. We purchased the premium warranty which conveniently does not cover the issues Autowise caused. We are now responsible for thousands of dollars of work when we have only had the car 1 week today. They are very dishonest, disrespectful and do not care for you. DO NOT BUY A CAR HERE!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We recently purchased a vehicle here, and the experience

We recently purchased a vehicle here, and the experience was excellent. Tracy, Ashley and the staff are all professional. We had some concerns after we purchased the vehicle, and their mechanics checked it out and reassured us that all was running as it should. Buying a used car is very scary, not knowing what you may get. Autowise is upfront with their CarFax reports, servicing of the vehicles and allowing customers to have the vehicle inspected prior to purchasing. This transaction was very transparant, and we felt like the staff really does care about their customers. I received a call back from Tracy to make sure I got home ok because I was driving in a bad rain storm. Her phone call was very much appreiated. Thank you Tracy, Ashley, Spencer, Jose, Kris and staff for all your help with our car purchase. We love the car and hope to have many years of driving pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Avoid this crook at all costs.

Avoid this crook at all costs. Sold me a car 2 years ago with an expired recall that they never fixed. Never told me about it until I had a major issue the first day I took it home and limped it back to the shop. $3000 later to fix it and several other major problems soon after for another 3K. Jeb's response was that I should have purchased the aftermarket expensive warranty he tried to twist my arm to take the day I bought the car. No question he knew about the problems at the time. Sleazy and total rip-off. Never deal with this group. I would give -5 rating if I could.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Prices are right, and the staff was very friendly and

Prices are right, and the staff was very friendly and know their inventory. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Better than bacon & smooth as butter!

Better than bacon & smooth as butter! Great team of people and I couldn’t be happier! Kudos to Tracy and the entire Autowise team for making this process both enjoyable & as seamless as possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review. We strive to help our customers get the best vehicle for the lowest price , professional service and to make your car buying experience fun and easy. Make sure to tell your family and friends about Tracy and us!!! thank you again.

Buyer beware this place is EXTREMELY SHADY.

Buyer beware this place is EXTREMELY SHADY. This was the most unprofessional place of business I have ever entered. I went in fully expecting to purchase one of two cars available. I hardly got to ask a question about seeing under the hood before the saleswoman stopped me to ask about financing and if I had planned on any. I said I would prefer to but I have 65k cash available it would be no problem if I had to pay cash and not finance. For the next several minutes she went on and on about how they couldn’t provide financing for me. Not once did they run numbers or ask how much I make. It was a very uncomfortable experience almost the second I asked to see under the hood things went haywire. She would beat around the bush. Then she said she had another appointment and scurried away. Then she sent another sales person to the car and they finally opened the hood after I asked him twice and when he did he stood in front and held it open guarding my vision. Instead of just leaving the stand open so I can fully inspect. What I did see in the car was some of the worst corrosion I have ever seen on a car under 100k miles. This is a place of business with a lot to hide! I do not recommend anyone waste their time to even see the cars as they are in horrible shape under the hood. Don’t be fooled by the low prices and low finance options you see online. They will entirely waste your time and if they do sell you something be warned it may not survive very long after you drive off the lot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

This is a review for COASTAL HYUNDAI NOT AUTOWISE !

he sales department is fantastic and always very helpful.

he sales department is fantastic and always very helpful. But, the general manager (Coy) has not honored promises to me. Here is the situation. I basically got sold a lemon and can't get a loaner car. My car has been returned to this dealership 3 times for repair for mechanical issues all covered by my warranty. I purchased a beautiful blue Ford Mustang convertible from them. I purchased a warranty and the gap insurance. Within days, the car began having mechanical issues. If the car sat for a long period of time like a standard 8 hour work day, it would crank. If I stopped to pump gas or buy groceries, my car would not crank. Many times it had to be jumped off by roadside. However, the battery or the fuel level were never the problem. I returned the car at least 3 times for repair and once it was sent to a local Ford dealer for repair. When we picked the car up for the final time, it continued to malfunction. Then, I got rear-ended the day before I was supposed to return the car for the another repair. When the collision work was was done, I was supposed to return my car for the additional mechanical repair and get a loaner car. I was later told by the GM Coy that my car would have to be sent to a different Ford dealership for repair and he denied me a loaner car. I was told I would have to go through my warranty (after diagnostics) that I would have to rent a car for $35 per day, meaning I would have to pay for rental upfront and then be reimbursed up to $35 per day. Their other dealership in Cocoa gave me a loaner car for about a day, but then the GM Coy overrode Cocoa and had me return the loaner car, leaving me stuck with my mechanically unreliable car. This has cost me money at work in terms of leave (late arrivals or early departures). And, it is making me look very bad as employee because it is giving the impression that I, as an individual am unreliable (rather than understanding it is my car that is unreliable. I no longer have any any accrued leave time left, so I am losing money as we speak. Again, I do not fault the sales staff because they have gone out of their way to be helpful at times. The worst part, is I am still paying for a car the I cannot consistently drive. It has been in the shop for repair more times than I have driven it. It is just sitting in my driveway taking up space right now, all the while I am still making payments. i feel like the most fair thing to do would be for Coastal Hyundai to at least offer me a loaner vehicle until mine is repaired or until it is replaced. The salesman and service department have been understanding. It is only the GM Coy that has made this much harder on me than it needed to be and allowed this to affect my salary and harm my professional reputation for all the times I was late to work due to car issues or all the times I had to leave early to return my car to the service department. Be very cautious when dealing with GM Coy because he has certainly not kept his word to me. He will not even reply to my text messages or phone calls as we speak evening though I've basically begged him on my knees to just at least give me a loaner car so I can commute safely to and from work until the mechanical issues are fully repaired. I am in tears constantly because this is causing a great disruption to my job, my professional, reputation, and to my and husband and myself's personal finances. Again, I am not asking for anything other than a loaner car. GIven that Coastal Hyundai of Melbourne sold me the vehicle, the very least that GM Coy could do is give me a loaner or assistance with rental because they sold me the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

This is a review for COASTAL HYUNDAI NOT AUTOWISE !