Autowise

Buyer beware this place is EXTREMELY SHADY. This was the most unprofessional place of business I have ever entered. I went in fully expecting to purchase one of two cars available. I hardly got to ask a question about seeing under the hood before the saleswoman stopped me to ask about financing and if I had planned on any. I said I would prefer to but I have 65k cash available it would be no problem if I had to pay cash and not finance. For the next several minutes she went on and on about how they couldn’t provide financing for me. Not once did they run numbers or ask how much I make. It was a very uncomfortable experience almost the second I asked to see under the hood things went haywire. She would beat around the bush. Then she said she had another appointment and scurried away. Then she sent another sales person to the car and they finally opened the hood after I asked him twice and when he did he stood in front and held it open guarding my vision. Instead of just leaving the stand open so I can fully inspect. What I did see in the car was some of the worst corrosion I have ever seen on a car under 100k miles. This is a place of business with a lot to hide! I do not recommend anyone waste their time to even see the cars as they are in horrible shape under the hood. Don’t be fooled by the low prices and low finance options you see online. They will entirely waste your time and if they do sell you something be warned it may not survive very long after you drive off the lot

he sales department is fantastic and always very helpful. But, the general manager (Coy) has not honored promises to me. Here is the situation. I basically got sold a lemon and can't get a loaner car. My car has been returned to this dealership 3 times for repair for mechanical issues all covered by my warranty. I purchased a beautiful blue Ford Mustang convertible from them. I purchased a warranty and the gap insurance. Within days, the car began having mechanical issues. If the car sat for a long period of time like a standard 8 hour work day, it would crank. If I stopped to pump gas or buy groceries, my car would not crank. Many times it had to be jumped off by roadside. However, the battery or the fuel level were never the problem. I returned the car at least 3 times for repair and once it was sent to a local Ford dealer for repair. When we picked the car up for the final time, it continued to malfunction. Then, I got rear-ended the day before I was supposed to return the car for the another repair. When the collision work was was done, I was supposed to return my car for the additional mechanical repair and get a loaner car. I was later told by the GM Coy that my car would have to be sent to a different Ford dealership for repair and he denied me a loaner car. I was told I would have to go through my warranty (after diagnostics) that I would have to rent a car for $35 per day, meaning I would have to pay for rental upfront and then be reimbursed up to $35 per day. Their other dealership in Cocoa gave me a loaner car for about a day, but then the GM Coy overrode Cocoa and had me return the loaner car, leaving me stuck with my mechanically unreliable car. This has cost me money at work in terms of leave (late arrivals or early departures). And, it is making me look very bad as employee because it is giving the impression that I, as an individual am unreliable (rather than understanding it is my car that is unreliable. I no longer have any any accrued leave time left, so I am losing money as we speak. Again, I do not fault the sales staff because they have gone out of their way to be helpful at times. The worst part, is I am still paying for a car the I cannot consistently drive. It has been in the shop for repair more times than I have driven it. It is just sitting in my driveway taking up space right now, all the while I am still making payments. i feel like the most fair thing to do would be for Coastal Hyundai to at least offer me a loaner vehicle until mine is repaired or until it is replaced. The salesman and service department have been understanding. It is only the GM Coy that has made this much harder on me than it needed to be and allowed this to affect my salary and harm my professional reputation for all the times I was late to work due to car issues or all the times I had to leave early to return my car to the service department. Be very cautious when dealing with GM Coy because he has certainly not kept his word to me. He will not even reply to my text messages or phone calls as we speak evening though I've basically begged him on my knees to just at least give me a loaner car so I can commute safely to and from work until the mechanical issues are fully repaired. I am in tears constantly because this is causing a great disruption to my job, my professional, reputation, and to my and husband and myself's personal finances. Again, I am not asking for anything other than a loaner car. GIven that Coastal Hyundai of Melbourne sold me the vehicle, the very least that GM Coy could do is give me a loaner or assistance with rental because they sold me the car.

Thank you, Scott! My husband found the car he's been looking for! Too bad it didn't come with two keys/fobs. Aloha!

I would give these guys a 6 star rating, but that is not an option! Scott took such good care of us, and what a blessing driving away with everything done. Our vehicle tags, title, and insurance taken care of! So nice, and the transaction went smoothly. Jeb came out and welcomed us into the "Autowise family," and explained how they like to take care of their customers with certified mechanics. Hopefully I will will never need them! I traded in a rusted out 2012 Ford Escape that was completely rusted out because I live ocean side. I drove away in a 2012 Ford Escape with All the options! Exact same color! Did not want to learn a new vehicle. This truck was a gift to us from our Heavenly Father! My wife and I are 2 of His little kids! 70 years old! Thank You Jesus! Hallelujah!

I bought a low-mileage (less than 64,000 miles) 2010 Lexus ES350 from Autowise in September 2023 and waited until now to write the review. I wanted to wait to make sure the car was reliable and as advertised. All I can say is, it's been great! Joe was easy to work with and they delivered the car to me on the other side of the state for a reasonable fee. This is the first time I've bought a car without seeing it in person and driving it first. I had looked at this same make and model at another dealership with over 80,000 miles and and the ask price much higher than the Autowise price, so I knew what to expect. This car has exceeded my expectations! It is not perfect, but I didn't expect a perfect 13 year old car. Based on my experience, I would definitely recommend this dealer and if I need another vehicle, I'll check them first.

Scott was great to work with, overall a great experience. The vehicle were all very clean. Purchase completed in a very timely manner and vehicle prices were very competitive

Autumn was great, service was amazing and I love the car I purchased here. Quick and easy process and worth the price I highly recommend these guys

Excellent dealership! Tracy (sales) was fantastic and the experience was very positive overall! I love the RAV 4 we purchased at Autowise and would definitely recommend anyone use them when searching for the right vehicle. They service and inspect vehicles using their in-house mechanics prior to selling them - which made me more comfortable with the purchase. No high pressure tactics, and listened to what we wanted in a car. Great experience!

Great people, reasonable price. It was a good experience all-around, and much less stressful than most of the other dealerships I've been to in the past.

I just bought a pre-owned car from AutoWise and I was very pleased with my purchase. The customer service was very welcoming and I really appreciate the salesman named River who attended to my requirements. I will definitely recommend any of my friends to give AuroWise a visit when they are interested in buying a pre-owned car.