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Napleton Chevrolet Columbus

(124 reviews)
Visit Napleton Chevrolet Columbus
Sales hours: 8:30am to 4:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–6:00pm 7:00am–5:30pm
Wednesday 8:30am–6:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–4:00pm Closed
Sunday Closed Closed
New (920) 350-4467 (920) 350-4467
Used (920) 350-3605 (920) 350-3605
Service (920) 350-4441 (920) 350-4441

Reviews

(124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Chevrolet Columbus from DealerRater.

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The team always takes good care of me and my car no

The team always takes good care of me and my car no matter what I come in for. They did it again today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Kathy, caring for you and your car is our priority, and your feedback genuinely brightened our day! Thank you from all of us at Napleton Chevrolet Columbus!

Great service and very personable sales rep.

Great service and very personable sales rep. Easy to work with, answered all our questions & was very kind! No complaints and it worked out perfectly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're happy to hear you found our team easygoing and informative. See you next time at Napleton Chevrolet Columbus!

This dealership seems to be very well employed with not

This dealership seems to be very well employed with not alot of wasted employees doing nothing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Duane, for stopping by to leave Napleton Chevrolet Columbus a wonderful review!

Have always been upfront as to cost & recommendations but

Have always been upfront as to cost & recommendations but leaves decision to me as to which package I want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We love hearing that you had a transparency experience with us at Napleton Chevrolet Columbus. Your feedback is great to read, and we are grateful you shared it with us!

Pete was very helpful.

Pete was very helpful. He found me the color I wanted. Pete had it delivered to dealer on time . Thanks to everyone who helped .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad Pete was able to help you find the right color and get it delivered on time. Thank you for choosing Napleton Chevrolet Columbus and for sharing your feedback!

High level of detail and service!

High level of detail and service! That is impressive.and why continue to go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much, Joel. We look forward to your next visit to Napleton Chevrolet Columbus!

This service department has been great.

This service department has been great. I want quality serva and parts without a hassle and Dominic always delivers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback on Dominic and the team! We appreciate your business and hope to see you again at Napleton Chevrolet Columbus.

Everyone is always very friendly and professional.

Everyone is always very friendly and professional. They had me up and running in no time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by to leave Napleton Chevrolet Columbus a wonderful review!

Always ready and willing to help you with whatever you

Always ready and willing to help you with whatever you need. Polite and kind. They let you know what needs to be done to help keep your vehicle in top shape.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Travy, we're so pleased to hear you're satisfied with our team! Thank you for choosing Napleton Chevrolet Columbus and for sharing your support with our team. Safe travels!

Great fast service with friendly service employees.

Great fast service with friendly service employees. They got the parts quickly and got my car in the next Monday. Gave me a ride home too. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are glad you had a fast and friendly experience with our service team at Napleton Chevrolet Columbus! Thank you for your business and your review. Have a great day!