Reviews
Sincere,thorough explanation of the job,good about
Sincere,thorough explanation of the job,good about getting back,truck ran well when done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing this feedback with the Napleton Chevrolet Columbus team. We appreciate your support!
Walked right in and had top service right away.
Walked right in and had top service right away. Very pleasant people, fun to talk to. Explained in excellent detail on what they were doing with my car and had me on my way in 2 hours.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your positive experience at Napleton Chevrolet Columbus! Our team is always here to provide detailed and efficient service. Thanks for sharing your feedback!
Excellent and respectful service.
Excellent and respectful service. Dominic in particular is very competent and professional. I am pleased with their service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Abram, thank you for the kind words! We're delighted to hear that Dominic and our team at Napleton Chevrolet Columbus provided excellent service. We appreciate your support!
Completed oil change and tire rotation in short order in
Completed oil change and tire rotation in short order in addition to performing a recall notice service (don't know type). They were very friendly and helpful and completed the work in a most professional manner. They also provided a quote for replacement of several bolt on pieces to the rear bumper that were damaged by another motorist driving like an idiot. This repair will be completed next week.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Napleton Chevrolet Columbus! We're glad to hear that our team provided friendly and professional service, including the recall notice and additional repairs. We look forward to assisting you with the bumper repair next week!
I’ve been a customer for 30 some years.
I’ve been a customer for 30 some years. They always do a good job when I need my car serviced. I like them because they’re close to home and always friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Judith, thank you for being a loyal customer of Napleton Chevrolet Columbus for over 30 years! We're delighted to hear that our team consistently provides friendly and convenient service. We look forward to continuing to serve you in the future!
Our car was just in for standard service.
Our car was just in for standard service. Service was done in a timely manner and staff was friendly and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mamamorti, we're delighted to hear that our team at Napleton Chevrolet Columbus provided you with friendly and efficient service. Thanks for choosing us!
Staff friendly, helpful and knowledgeable.
Staff friendly, helpful and knowledgeable. Work done fully explained. Charge fair except for credit card service fee. Facility clean and cookies and coffee a nice perk. No reason to have my Encore serviced anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Napleton Chevrolet Columbus! We're glad to hear our team provided friendly and knowledgeable service, and that you enjoyed the cookies and coffee. We appreciate your feedback about the credit card service fee as well. Looking forward to seeing you again for future services!
Seth greets you with a smile and makes you feel welcome
Seth greets you with a smile and makes you feel welcome when you walk in. He genuinely cares about taking care of his customers and helping them. Seth is a great asset to the company.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pharders, we're delighted to hear that Seth made you feel welcome and well taken care of at Napleton Chevrolet Columbus. Thank you for highlighting his dedication and support!
It was great working with Napleton on my new truck
It was great working with Napleton on my new truck purchase. Pete was very helpful and knowledgeable in helping me through the process. I give them a 2 thumbs up !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brecob, we're delighted to hear Pete was so helpful during your truck purchase at Napleton Chevrolet Columbus. Thanks for the two thumbs up and enjoy your new ride!
Clean and friendly environment.
Clean and friendly environment. Staff was very knowledgeable on vehicle. Was kept in the loop on when the vehicle was arriving at dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Napleton Chevrolet Columbus! We're glad to hear our team kept you informed and provided a welcoming atmosphere. Enjoy your new vehicle!