Reviews
The job got done quickly.
The job got done quickly. So far no oil on the floor unlike my pickup which always has a puddle after an oil change when I have it done here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting our service team with your vehicle and for sharing your support!
Service advisor was excellent.
Service advisor was excellent. Friendly and knowledgeable. Problem was diagnosed and corrected in about one hour. I am very happy with the Napleton service department. Great service staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting the team to get the work done! We appreciate your business here at Napleton Chevrolet Columbus. Drive safely!
Don and his team do an amazing job.
Don and his team do an amazing job. Just had my fuel pump replaced. I like that don calls about OEM quote and aftermarket. Don keeps you updated a.on service. I trust my truck at Napoleon in Columbus Wisconsin. Thanks Don and thanks to your great team be back for brakes in August.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There is no better compliment than a returning customer, so we are happy that you continue to place your confidence in Don and the Napleton Chevrolet Columbus team! Thank you for your business, we look forward to welcoming you back in August!
Friendly and caring about your vehicle making sure you
Friendly and caring about your vehicle making sure you get the best care needed for the vehicle warranty
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our team is dedicated to going above and beyond for our guests, so we are thrilled that you are satisfied with your recent experience! Thank you for giving Napleton Chevrolet Columbus your business and your outstanding feedback.
Service done efficiently.
Service done efficiently. Advised to service fuel injection so hope that turns out to be a wise investment. Concerned about a tire checked on Wednesday- no issues- then Friday a leak is found after driving only about 5 miles from Wednesday to Friday. Never told at purchase time that all 4 tires would need replacement if 1 needed replacement
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us. We're glad to hear the service was efficient at Napleton Chevrolet Columbus, but we understand your concerns about the tire situation and fuel injection advice. If there's anything further you'd like to discuss or need assistance with, please don't hesitate to reach out!
They are always there when I call and willing to take a
They are always there when I call and willing to take a look if I just stop in. They promise a timeline and have finished as promised. They clearly explained my services before and after in a positive pleasant manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Napleton Chevrolet Columbus! We're happy to hear that our team has been consistently reliable and communicative. We appreciate your trust in us and look forward to assisting you again in the future!
I called to move my appointment up, and got me right in
I called to move my appointment up, and got me right in with thier usually fast friendly service. Seth you're doing great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to hear that Seth and the team at Napleton Chevrolet Columbus provided you with fast and friendly service. Thank you for sharing your experience, we appreciate it!
Great communication on the repairs needed for the brake
Great communication on the repairs needed for the brake issue I was having. Service was completed in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
DamEri, we're glad to hear that our team at Napleton Chevrolet Columbus was able to address your brake issue efficiently. Thank you for sharing your experience with us!
Gary was great to work with.
Gary was great to work with. Answered all our questions and great getting back to us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gary will appreciate the shout-out! Thank you for reviewing Napleton Chevrolet Columbus.
Pete was very helpful in the process of trading in and
Pete was very helpful in the process of trading in and purchasing my new car! Overall the process was smooth.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jessica, we're delighted to hear that Pete made your trade-in and purchase experience smooth at Napleton Chevrolet Columbus. Enjoy your new car!