Reviews
Don and his team do an amazing job.
Don and his team do an amazing job. Just had my fuel pump replaced. I like that don calls about OEM quote and aftermarket. Don keeps you updated a.on service. I trust my truck at Napoleon in Columbus Wisconsin. Thanks Don and thanks to your great team be back for brakes in August.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and caring about your vehicle making sure you
Friendly and caring about your vehicle making sure you get the best care needed for the vehicle warranty
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service done efficiently.
Service done efficiently. Advised to service fuel injection so hope that turns out to be a wise investment. Concerned about a tire checked on Wednesday- no issues- then Friday a leak is found after driving only about 5 miles from Wednesday to Friday. Never told at purchase time that all 4 tires would need replacement if 1 needed replacement
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us. We're glad to hear the service was efficient at Napleton Chevrolet Columbus, but we understand your concerns about the tire situation and fuel injection advice. If there's anything further you'd like to discuss or need assistance with, please don't hesitate to reach out!
They are always there when I call and willing to take a
They are always there when I call and willing to take a look if I just stop in. They promise a timeline and have finished as promised. They clearly explained my services before and after in a positive pleasant manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Napleton Chevrolet Columbus! We're happy to hear that our team has been consistently reliable and communicative. We appreciate your trust in us and look forward to assisting you again in the future!
I called to move my appointment up, and got me right in
I called to move my appointment up, and got me right in with thier usually fast friendly service. Seth you're doing great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to hear that Seth and the team at Napleton Chevrolet Columbus provided you with fast and friendly service. Thank you for sharing your experience, we appreciate it!
Great communication on the repairs needed for the brake
Great communication on the repairs needed for the brake issue I was having. Service was completed in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
DamEri, we're glad to hear that our team at Napleton Chevrolet Columbus was able to address your brake issue efficiently. Thank you for sharing your experience with us!
Gary was great to work with.
Gary was great to work with. Answered all our questions and great getting back to us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gary will appreciate the shout-out! Thank you for reviewing Napleton Chevrolet Columbus.
Pete was very helpful in the process of trading in and
Pete was very helpful in the process of trading in and purchasing my new car! Overall the process was smooth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jessica, we're delighted to hear that Pete made your trade-in and purchase experience smooth at Napleton Chevrolet Columbus. Enjoy your new car!
I didn't have to wait.
I didn't have to wait. I like the price options. They were quick on service. Polite.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Laura, thanks for the feedback! We are glad to hear that our Napleton Chevrolet Columbus team provided efficient service.
The staff and sales men were Friendly, professional, and
The staff and sales men were Friendly, professional, and accommodating. Would definitely return to this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that our team at Napleton Chevrolet Columbus provided a friendly and professional experience. Thank you for your kind words, and we look forward to welcoming you back in the future!