Reviews
Chevrolet Impala
The service was done quickly; and the car was even given a wash and dry! That was an extra special bonus at no charge. :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
oil and filter change
Brought my 2013 Equinox in for a oil & filter change. After dropping my vehicle off my wife and I walked to a near by restaurant for lunch. While at the restaurant Napleton called to advise my vehicle was done. Received a inspection report, which was nice. All staff was courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Truck repair
I bought a 2009 G M C pickup . had to have some repairs done they were fast and did a great job. They even had a loaner so i could get to work while they worked on my truck. I would buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Job.
Call for a repair and they took me right in. I needed a loaner as the repair would take a couple days. I felt I was treated fairly and in a timely manner. So far am happy I bought from Nappleton.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2015 buick lacrosse
Great and fast service, good attitude, great facility, all around good experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Javier, we are glad to hear our staff provided you with great and fast service! Please don't hesitate to reach out if there's anything additional we can do for you.
Napleton
Gary Bortz and Don Johnson are great people to work with. Are willing to deal and listen to your needs. They were not pushy and were eager to answer all my questions. Would recommend them highly .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your business and your recommendation of our team here at Napleton Chevrolet Buick! If you have any further questions, please give us a call. We're always happy to help!
Napleton
overall positive experience-- good pleasant atmosphere
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service!!
I had a great experience at Napleton!! Excellent service all the way around!!! Thank you again Gary!!! I have to say I'm very pleased with my purchase!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Napleton dealership, two thumbs up!
I'm very pleased with my recent visit to Napleton in Columbus. The staff was very professional, and courteous, they tried their best to meet every need that I requested. I definitly felt like I was the center of their attention. I would recommend a visit to Napleton if you're in the market for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi, thank you for taking the time to leave a review for us at Napleton Chevrolet Buick. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!
So easy to work with!
I am so happy with my new equinox. Kevin, Don, and Dan made the whole process quick and painless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase