Napleton Chevrolet Columbus

A++++ Customer Service! I have taken my 2016 Tahoe to the Columbus Napleton Chevy Dealer for routine oil changes & tire rotation since I purchased my truck, but I have also had a warranty repair done and I have to say, I will go there for all my Chevy needs. You have to go and see what real customer service is all about. These people are complete professionals and at the same time, so friendly and accommodating. They never try to tack on extra work, they go through everything with me (of course) before working on my truck. The facilities are spotless, fresh coffee & snacks while you wait. Just a great place to have any service done.

Erin was great to deal with., very knowledgeable and nice to deal with. Sales staff and management were nice to deal with. Will definitely do business with this dealership again!

Great experience. Kevin was very helpful and a pleasure to work with. We would recommend him to any of our friends and family. I'm very happy with my new truck.

Our salesman, Kevin Jansma was very informative and fun to speak with. No pressure at all. Definitely my most pleasant car buying experience ever. Also, I checked with multiple chevy dealers before taking a chance on this one. Best price available.

On a recent trip thru Wisconsin, one of my tires started losing pressure. I pulled into Columbus, Googled Chevrolet Dealers, and located Napleton Chevrolet. I was greeted by Jessica at the service desk. She greeted me with a smile and a "how can we help you today". She entered my work order and said "we will get on it". 30 minutes later, Aaron, the repairman, brought my car out, greeted me, showed me a large nail that he pulled from the tire. He informed me it was not serious, he had plugged the tire and I was ready to go. The cost was reasonable, the service outstanding. I don't know who owns this dealership, but they have an outstanding service department. J. Jeffrey, Dallas TX.

Dealing with Napleton was nothing but a headache from the time we walked in the door. No one could give us good answers and they stuck an $800 charge on my final bill that I told him I did not want. Save yourself your time and money and go somewhere else, unless you like getting screwed over.

Service was very timely and thorough. Pleased with the experience.

I had a good experience with all people dealt with. Everyone was able to answer my questions to my satisfaction. I would recommend this dealership to others

We had such an amazing experience at Napleton! We called them and spoke to Erin about a vehicle we were interested in and she was so kind and informative. Upon arriving we were introduced to Gary Bortz (salesman) and he was so helpful and answered all of our questions. We didn’t feel pushed or rushed at all. We will be buying our next vehicle here and would HIGHLY recommend Napleton to anyone looking at purchasing a vehicle.

The experience for me was absolutely amazing! Kevin is the best! I went in thinking I was going to get a used vehicle, again, and drove out in a brand new car that exceeded my expectations! Kevin was very patient, knowledgeable and very, very helpful! Im a customer for life!